Assistant Dental Office Manager Job at Aspen Dental in Orland Park

Assistant Dental Office Manager

Join Aspen Dental as an Assistant Dental Office Manager, also known as Operations Lead. We offer a comprehensive training program, competitive hourly pay, and a supportive culture that prioritizes patient care and community impact.

Job Type: Full-time

Salary: $20 - $25 per hour

Job Summary

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks to create lasting impressions and build trust and loyalty with patients. Your role will encompass patient service, team collaboration, insurance verification, scheduling, data review, and other supervisory tasks.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options, verify insurance payment and collection, ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non‑clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payment, collection, balance nightly deposits, and credit card processing.
• Perform additional tasks assigned by the Manager.

Preferred Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrated analytical thinking and a premium on leveraging data.
• Organized and detail-oriented.

Benefits

• A generous benefits package that includes paid time off, health, dental, vision, and a 401(k) savings plan with match.
• Career development and growth opportunities at every stage of your career.
• A fun and supportive culture that encourages collaboration and innovation.
• Free continuous learning through TAG U.

EEO Statement

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non‑clinical business support services from Aspen Dental Management, Inc., a dental support organization. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.