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Odeko

Market Manager

Odeko, San Antonio, Texas, United States, 78208

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About Us Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech‑based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day‑to‑day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single‑minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

The Market Manager Team Market Managers are responsible for being the revenue leader in your city, representing the Odeko mission of supporting small businesses.

We are looking for a San Antonio Market Manager to join our growing team. This person will be responsible for:

Achieving monthly revenue goals through new customer acquisition and growing existing customer accounts

Securing the commitment of independent coffee shop owners and successfully onboarding them to Odeko’s local supply delivery service

Leveraging Odeko’s data‑driven prospect database to develop new client relationships that help drive high‑speed growth of partnerships in the market

Owning the customer relationship pre & post sales, with a focus on retention and expansion. This will be done through upselling, in‑person visits to the cafes and launching new products

Working closely with our Operations and Support team to ensure day‑to‑day issues are resolved quickly

Keeping meticulous records in our CRM tool (Hubspot), to report activity and conversations. This helps enhance the customer experience throughout the customer journey with the rest of the Odeko Revenue team

Working closely with Odeko’s vendor partners to collaborate on local coffee events and to conduct sampling campaigns for prospective customers

Serving as the primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on their feedback

Continuously developing knowledge of local and national trends within the specialty coffee industry

About You

2+ years of relevant sales/account management/business development experience OR local coffee community leadership experience

Experience discovering and closing sales opportunities and building client relationships

Self‑directed and comfortable in a constantly evolving environment

Experience successfully managing a pipeline to achieve revenue targets

Experience in delivering client‑focused solutions based on customer needs

Passion for coffee and small business. A background in coffee is a bonus!

What you’ll love about Odeko

Fast‑paced environment and growth opportunities – plenty of room for you to directly impact the company and enhance your career

Competitive compensation, healthcare benefits, and opportunity for equity

Other great perks – full lists of benefits available upon request

Location: San Antonio, TX

Salary: $65,000 – $75,000

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Software Development

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