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Volo Sports

Managing Director

Volo Sports, Boston, Massachusetts, us, 02298

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Managing Director

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Volo Sports

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Founded in 2010, Volo is the largest and fastest‑growing player in the social sports industry. We create year‑round opportunities for adults 21+ to participate in a variety of sports, fitness, tournaments and social activities through league play. With over 450,000 users across the U.S. in 8 major cities, Volo’s industry‑leading digital platform offers an expanding array of non‑sports social activities to enable adults to connect with peers through play.

Compensation: $100,000 – $120,000

Job Description The Managing Director is responsible for the sales and operations within the market, including promotions and management of all leagues, activities, and events, in addition to regular managing and mentoring of their team.

City Performance & Sales

The Managing Director is accountable for city performance related to both adult and youth programming goals

City strategic planning

HQ provides structure and best practices; the Managing Director uses city knowledge to maximize product quality, revenue, and margins

Manage city budget, revenue, league plans & cash flow

Create & execute city growth strategy – for both youth and adult programs

Manage promotion and recruitment of new and past customers

Create monthly, quarterly, and yearly budget reviews and forecasts based on city revenue

Manage budget and ensure profit margins are being held

Ensure corporate sales & sports growth expectations are being met

Office Management

Full‑time team recruitment, selection, hiring & training

Build team office culture

Ensure proper rollout of new company processes

Office team evaluation & discipline

Staff vacation management

Confidential management of staff compensation

Internal office & team communication – including both kids & adult staff

Manage, mentor, train and coach team including status updates, budgets, goal setting and customer service response practices

Help identify and recruit full‑time and part‑time staff in the local market

Create and manage the sports revenue plan

Work with HR to ensure a pipeline for incoming interns and appropriate goals and projects are assigned

Uphold Volo Quality Standards

Stickler for branding, operational structure & integrating kids programming

Assist in market‑wide event planning, sponsorship activation and media relations as needed

Collect program metrics and analysis throughout the season and develop tools for evaluation – for youth and adult programs

Escalation point for customer service issues

Anticipate and provide proactive solutions to prevent customer service problems from arising in the future

Marketing

Oversee marketing budget

Manage and execute all marketing partnerships and sponsorship activations

Work with marketing team to create a marketing plan, themes and initiatives

Public & Private Relationship Management

Grow market by identifying new opportunities and relationships

Develop relationships with current and future league venues

Track the needs of each site including improvements

Obtain permits for current and new locations

Facilitate partnerships with community organizations, neighborhoods and potential funders

Establish and maintain relationships with facilities, bars, sponsors and other vendors – update and record all facility and bar partner contact information

Seek out and manage new business opportunities through development projects, bar, local sponsor, & local government relationships

This role will require periodic work out at our leagues, in the evenings and on weekends.

Qualifications MUST-HAVES

8‑12 years experience, ideally in a sport or event management and/or business development capacity

Experience managing a team

Can marshal resources effectively and comfortably navigate a fast‑paced, ever‑changing environment with minimal supervision

Detail‑oriented project manager – experience managing multiple projects across functional areas and wearing many hats

Excellent written and verbal communication skills

Dynamic personality interested in working in, and contributing to, a fun and active office environment

“WOW” US WITH …

Experience managing a budget

Experience growing a team

Entrepreneurial experience

MBA

Ready to join our team? What are you waiting for?! Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.

Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume and we'll contact you when there’s a match!

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