Motion Recruitment
Field Service Technician (Louisville)
Motion Recruitment, Louisville, Kentucky, United States, 40201
Our client is looking for a Field Service Technician for a 9-month contract in Louisville KY 40213.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Job Title: Field Service Technician Location: Louisville KY 40213 Duration: 9 months Type: Contract Pay Rate: $25.67/Hr. on W2.
Additional Notes: This role requires weekly overnight travel from Sunday through Thursday, with onsite work at client retail locations during standard business hours. Overtime may be required based on project workload and site demands. Candidates must have a valid state drivers license (Real ID compliant), a clean MVR, and a reliable personal vehicle for daily travel between locations. The position focuses on upgrading and servicing advanced commercial printers, including component replacements, complex hardware repairs, and escalated troubleshooting. Technicians will provide onsite support for printer systems, servers, hard drives, and connectivity issues, ensuring timely resolution and minimal downtime for customers. Responsibilities include installing and removing equipment, managing system operations, documenting service activities, and acting as a customer-facing technical resource. Strong communication and professionalism are required, along with the ability to work independently in fast-paced retail environments. Candidates must be able to lift up to 50 lbs, prioritize multiple tasks, and maintain high attention to detail while delivering consistent, high-quality service.
Required Skills & Experience Minimum 2 to 3+ years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment
What You Will Be Doing Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Job Title: Field Service Technician Location: Louisville KY 40213 Duration: 9 months Type: Contract Pay Rate: $25.67/Hr. on W2.
Additional Notes: This role requires weekly overnight travel from Sunday through Thursday, with onsite work at client retail locations during standard business hours. Overtime may be required based on project workload and site demands. Candidates must have a valid state drivers license (Real ID compliant), a clean MVR, and a reliable personal vehicle for daily travel between locations. The position focuses on upgrading and servicing advanced commercial printers, including component replacements, complex hardware repairs, and escalated troubleshooting. Technicians will provide onsite support for printer systems, servers, hard drives, and connectivity issues, ensuring timely resolution and minimal downtime for customers. Responsibilities include installing and removing equipment, managing system operations, documenting service activities, and acting as a customer-facing technical resource. Strong communication and professionalism are required, along with the ability to work independently in fast-paced retail environments. Candidates must be able to lift up to 50 lbs, prioritize multiple tasks, and maintain high attention to detail while delivering consistent, high-quality service.
Required Skills & Experience Minimum 2 to 3+ years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment
What You Will Be Doing Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime