Motion Recruitment
Job Overview
Our client is a multi‑billion‑dollar company that provides end‑to‑end managed services, technology, and consulting to enable the digital workplace for businesses ranging from small to enterprise. The role is a 9‑month contract as a Field Service Technician in San Jose, CA 95128. Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.
Required Skills & Experience
Minimum 2–3+ years of field service experience, specifically in commercial printers.
Ability to travel extensively by plane and/or car.
Electro‑mechanical and printer hardware support experience with commercial/large printers.
Lexmark printer certification.
Experience working on commercial printers and an electronics/mechanical aptitude.
Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools.
Working knowledge of the Microsoft Office application suite, including MS Outlook.
Experience with multi‑platform Windows O/S.
Familiarity with Rufus, Windows Server imaging, photo printing, and troubleshooting system connectivity and Windows configuration.
Ability to work independently in a retail environment.
Ability to lift up to 50 lbs.
Excellent customer service skills and professionalism.
Effective written and verbal communication with stakeholders, leadership, partners, team members, other organizations, and customers.
Capability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to details and quality.
Demonstrated capability to achieve results in a fast‑paced, client‑driven environment.
What You Will Be Doing
Project focus on upgrading advanced commercial printers at retail locations.
Replace printer parts such as paper feed, power supply, print head, toner drum, transfer belt, and image unit.
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems.
Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues related to operational or maintenance aspects of system equipment.
Install and remove equipment and systems as required.
Manage day‑to‑day operation of applications and equipment and serve as a customer contact for technical and service‑related problems.
Ensure all schedules, transmissions, online systems, and problems are resolved accurately and in a timely manner.
Act as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes.
Determine the most cost‑effective repair or resolution to minimize customer downtime.
Posted By: Kenny Edgerton
#J-18808-Ljbffr
Required Skills & Experience
Minimum 2–3+ years of field service experience, specifically in commercial printers.
Ability to travel extensively by plane and/or car.
Electro‑mechanical and printer hardware support experience with commercial/large printers.
Lexmark printer certification.
Experience working on commercial printers and an electronics/mechanical aptitude.
Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools.
Working knowledge of the Microsoft Office application suite, including MS Outlook.
Experience with multi‑platform Windows O/S.
Familiarity with Rufus, Windows Server imaging, photo printing, and troubleshooting system connectivity and Windows configuration.
Ability to work independently in a retail environment.
Ability to lift up to 50 lbs.
Excellent customer service skills and professionalism.
Effective written and verbal communication with stakeholders, leadership, partners, team members, other organizations, and customers.
Capability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to details and quality.
Demonstrated capability to achieve results in a fast‑paced, client‑driven environment.
What You Will Be Doing
Project focus on upgrading advanced commercial printers at retail locations.
Replace printer parts such as paper feed, power supply, print head, toner drum, transfer belt, and image unit.
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems.
Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues related to operational or maintenance aspects of system equipment.
Install and remove equipment and systems as required.
Manage day‑to‑day operation of applications and equipment and serve as a customer contact for technical and service‑related problems.
Ensure all schedules, transmissions, online systems, and problems are resolved accurately and in a timely manner.
Act as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes.
Determine the most cost‑effective repair or resolution to minimize customer downtime.
Posted By: Kenny Edgerton
#J-18808-Ljbffr