Russell Tobin
Information Technology Technical Support (South Jordan)
Russell Tobin, South Jordan, Utah, United States, 84095
IT Support Specialist
Banking Firm South Jordan, UT $21/hr (W2) About the Opportunity A major
banking firm
is growing its tech support team and is looking for a
people-focused, tech-savvy IT Support Specialist
to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! What Youll Be Doing Provide friendly and efficient support via phone, chat, and in person Troubleshoot issues with hardware, software, applications, and system access Log tickets accurately and keep users updated throughout the process Install, configure, and repair computers, peripherals, and software Diagnose technical issues and offer clear, step-by-step solutions Work closely with teammates and escalate issues when needed Support a 24/7 environment (may include evenings/weekends/holidays) Maintain a positive, patient, and professional attitude at all times What You Bring Strong customer service and communication skills 25 years of IT support experience (enterprise/high-tech environment is a plus!) Solid troubleshooting and problem-solving abilities Ability to stay calm, organized, and independent under pressure High school diploma or GED Willingness to work varied shifts as needed Why Youll Love This Role Work with modern technology in a professional banking environment Supportive, team-oriented atmosphere Opportunities for long-term growth and possible full-time hire Hands-on work that keeps every day interesting
Banking Firm South Jordan, UT $21/hr (W2) About the Opportunity A major
banking firm
is growing its tech support team and is looking for a
people-focused, tech-savvy IT Support Specialist
to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! What Youll Be Doing Provide friendly and efficient support via phone, chat, and in person Troubleshoot issues with hardware, software, applications, and system access Log tickets accurately and keep users updated throughout the process Install, configure, and repair computers, peripherals, and software Diagnose technical issues and offer clear, step-by-step solutions Work closely with teammates and escalate issues when needed Support a 24/7 environment (may include evenings/weekends/holidays) Maintain a positive, patient, and professional attitude at all times What You Bring Strong customer service and communication skills 25 years of IT support experience (enterprise/high-tech environment is a plus!) Solid troubleshooting and problem-solving abilities Ability to stay calm, organized, and independent under pressure High school diploma or GED Willingness to work varied shifts as needed Why Youll Love This Role Work with modern technology in a professional banking environment Supportive, team-oriented atmosphere Opportunities for long-term growth and possible full-time hire Hands-on work that keeps every day interesting