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Vortalsoft Inc

Microsoft 365 Engineer

Vortalsoft Inc, Franklin Park, New Jersey, United States

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Responsibilities: Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end. Implementing security features and working with engineering teams for designing, testing, and implementing enhancements. Support integration with security & compliance solutions. Managing O365 licenses, costs with regular reporting. Ensuring safety & security of the data & O365 infrastructure. Supporting the escalated requests, major incident management, RCA & RCCA. Identifying & implementing continuous improvement & automation opportunities. Mentor other resources & analyzing the incident trends and coming up with solutions. Maintaining design & configuration documentation up to date. Maintain high end user experience. Apply for this position

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