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thyssenkrupp Elevator

Principle IT Architect TK Elevator Corporation

thyssenkrupp Elevator, Atlanta, Georgia, United States, 30383

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The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced

Principle IT Architect

in

Atlanta, GA .

This role is responsible for bridging technology & business goals to create achievable enterprise solutions. They will be required to have a strong expertise in creating guidelines and best practices for developing and implementing Salesforce. The Principal Architect must have a broad knowledge of software, hardware, applications, networking & business process engineering, while influencing architecture, design, & integration of solutions.

ESSENTIAL JOB FUNCTIONS

Salesforce Solution design working closely with customers to understand business requirements creating scalable and efficient solutions

Collaborate with cross-functional teams, including business analysts, developers, and administrators, to deliver integrated solutions while minimizing customizations.

Perform thorough testing of solutions to ensure they meet functional and technical requirements, conducting regular system audits and ensuring data integrity.

Propose and implement improvements to optimize the use of Salesforce within sales, field service and customer service processes.

Subject Matter Expert on all workflows end-to-end in Salesforce Sales/Manufacturing Cloud, Integrations through Mulesoft with Salesforce, Salesforce Data Modeling and Salesforce development and testing practices.

Develop solutions cross functionally, owning the implementations needed in Salesforce, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting, bug fixing and post release end user support.

Own stability of Salesforce while adhering to TK Elevator’s engineering standards including, incident management, monitoring, alerting, incident resolution process and disaster recovery.

Provide input on delivery timelines for implementations, set expectations cross -functionally.

Collaborate across IT and Business Partners to ensure changes to event implementations and integrations are gracefully handled in a scalable way within the Salesforce platform.

Participate in daily standups, discovery sessions, backlog refinement, sprint planning and retrospective meetings for the Salesforce team.

Review and approve configuration and coded items to be deployed between environments; this can include from time to time supervising the configuration, quality assurance, testing, and deployment of Salesforce changes.

Write documentation on technical designs, technical processes, best practices; from time to time this can include providing technical training for cross-functional teams.

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