Hilton Worldwide, Inc.
Group Reservations Coordinator - Hotel del Coronado, A Curio Collection by Hilto
Hilton Worldwide, Inc., Coronado, California, United States, 92118
Job Number:
HOT0C56U
Location:
Hotel del Coronado, 1500 Orange Avenue, Coronado 92118
The iconic Hotel del Coronado is looking for a
Group Reservations Coordinator
to join the team. After a $400M renovation and expansion, the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego, this 28‑acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in‑room dining.
Responsibilities
Process group reservation information including rooming lists, suites, resumes, and billing requirements.
Communicate and verify information between Meeting Planners, Housing Bureaus, Meetings and Conventions, and Front Office.
Answer calls, return e‑mails and voicemails, and assist guests in booking reservations by providing superior property knowledge.
Coordinate and implement department activities and projects.
Audit OnQ PM for reservation accuracy, looking for special requests, coding issues, and billing requirements.
Review actualized rooms for potential billing errors.
Review group pick‑up, assist in ensuring proper availability, and monitor and charge for no‑shows and late cancellations daily.
Review and audit third parties and consolidate.
Assist management by booking transient reservations.
Attend group‑related meetings.
Classification:
Full-Time
Pay Rate:
$22.56, based on applicable and specialized experience and location.
Union Position:
This position is part of the Local Union, which requires complete open availability. We are not able to accommodate schedule restrictions and full‑time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
What are we looking for? We look for demonstration of Hilton’s core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the following key attributes:
Quality
Productivity
Customer focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
The Benefits
Access to your pay when you need it through DailyPay
Medical insurance coverage – for you and your family
Mental health resources
Best‑in‑class paid time off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Debt‑free education: access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates, and more)
Career growth and development
Team member resource groups
Recognition and rewards program
Available benefits may vary depending upon the classification and union status of the position.
#J-18808-Ljbffr
HOT0C56U
Location:
Hotel del Coronado, 1500 Orange Avenue, Coronado 92118
The iconic Hotel del Coronado is looking for a
Group Reservations Coordinator
to join the team. After a $400M renovation and expansion, the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego, this 28‑acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in‑room dining.
Responsibilities
Process group reservation information including rooming lists, suites, resumes, and billing requirements.
Communicate and verify information between Meeting Planners, Housing Bureaus, Meetings and Conventions, and Front Office.
Answer calls, return e‑mails and voicemails, and assist guests in booking reservations by providing superior property knowledge.
Coordinate and implement department activities and projects.
Audit OnQ PM for reservation accuracy, looking for special requests, coding issues, and billing requirements.
Review actualized rooms for potential billing errors.
Review group pick‑up, assist in ensuring proper availability, and monitor and charge for no‑shows and late cancellations daily.
Review and audit third parties and consolidate.
Assist management by booking transient reservations.
Attend group‑related meetings.
Classification:
Full-Time
Pay Rate:
$22.56, based on applicable and specialized experience and location.
Union Position:
This position is part of the Local Union, which requires complete open availability. We are not able to accommodate schedule restrictions and full‑time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
What are we looking for? We look for demonstration of Hilton’s core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the following key attributes:
Quality
Productivity
Customer focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
The Benefits
Access to your pay when you need it through DailyPay
Medical insurance coverage – for you and your family
Mental health resources
Best‑in‑class paid time off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Debt‑free education: access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates, and more)
Career growth and development
Team member resource groups
Recognition and rewards program
Available benefits may vary depending upon the classification and union status of the position.
#J-18808-Ljbffr