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Compass Group

Director Of Operations- Charlotte, NC

Compass Group, Charlotte, North Carolina, United States, 28245

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Fresh & Ready Foods Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Job Summary Position Summary:

The Operations Director serves as the Site Leader for the Charlotte, NC food manufacturing facility, overseeing all aspects of plant operations. This leadership role is responsible for building operational talent, driving continuous improvement, and implementing lean manufacturing practices to enhance efficiency, quality, and safety.

Reporting to the Regional Director, the Director is accountable for delivering sustainable improvements in safety, productivity, quality, on‑time deliveries, and inventory management while fostering a high‑performance culture.

Key Responsibilities

Develop and lead a high‑performing team to maintain a competitive edge and exceptional customer service

Champion safety awareness and implement innovative techniques to ensure a safe working environment

Ensure strict compliance with all regulatory and company‑defined food safety and sanitation standards

Oversee critical food safety programs including SQF, sanitation, chemical control, and maintenance

Maintain high visibility with employees and promote a hands‑on, participative approach to problem‑solving

Drive continuous improvement using Toyota Production System (TPS) Lean Manufacturing principles

Foster cross‑functional collaboration and support enterprise‑wide lean initiatives

Achieve year‑over‑year financial targets through cost‑reduction and continuous improvement projects

Manage material replenishment methods, quality standards, and performance metrics

Mentor managers and supervisors to build a winning culture and ensure strong succession planning

Support product development initiatives to expand market share and potential

Demonstrate excellent organizational, analytical, communication, and presentation skills

Qualifications

BA or BS in Operations Management, Business, Engineering, or related field

5–10 years of leadership experience in food manufacturing or equivalent

Strong understanding of Lean Manufacturing concepts

Proven track record of increasing responsibility and operational knowledge

Desirable Characteristics

Team‑oriented with the ability to quickly build rapport

Positive energy and a proactive, change‑agent mindset

Comfortable with ambiguity and takes initiative with full accountability

Physical Demands

Frequent standing, walking, sitting, reaching, and communication

Reasonable accommodations available for individuals with disabilities

Work Environment

Exposure to cold environments, moving mechanical parts, and varying noise levels on the factory floor

Reasonable accommodations available for individuals with disabilities

Travel

Must be willing to travel to customer and supplier sites

Associates at Fresh & Ready Foods are offered many fantastic benefits.

Full‑time and part‑time positions offer the following benefits to associates:

Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full‑time positions also offer the following benefits to associates:

Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FreshIdeas.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Fresh and Ready Foods maintains a drug‑free workplace.

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