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Agoda

Senior Product Manager (Japanese native speaking - Bangkok Based)

Agoda, Seattle, Washington, us, 98127

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Senior Product Manager (Japanese native speaking - Bangkok Based)

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Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Overview The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage Agoda’s technological products on their platform and provide a better experience for our shared customers. Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups. A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed. At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc. In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer.

Responsibilities

Working on white-label products from ideation until launch

Working closely with white-label partners to leverage Agoda’s technological product on their platform

Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities

Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals

Converting strategic goals into operational tasks

Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products

Defining KPIs for all projects and evaluating the success of a project

Defining navigational flow and user experience on the site, apps, etc.

Evaluating risks and tradeoffs associated with each course of action

Working closely with users to ensure all projects meet business needs

Qualifications

Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).

3+ years of experience in product management

Strong communication and presentation skills (English and Japanese)

Proven ability to leverage analytics and quantitative methods to inform and influence decision-making

Experience working in a fast-paced and high-growth environment

Experience in B2B2C, B2C or B2B products

Experience and passion for web design, functionality, and testing

Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation

Ability to motivate and inspire development teams to achieve beyond what they imagined possible

Ability to work well with and influence stakeholders at all levels

Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business

Experience with the latest internet trends and technologies

MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets

Relentless curiosity and an urge to innovate, measure and improve

Openness to change and new information

Proven skills in recruitment and staff leadership

Hands‑on mentality

Recognizes own strengths and weaknesses

Process‑oriented and strong problem‑solving skills

Capacity to identify and keep up to date on relevant global trends

Collaborative and consensual approach.

Commitment to ‘speed wins’ philosophy

Highly ethical

Equal Opportunity Employer Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

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