Contact Center Project Manager: Drive Operations & CX

A prominent consulting firm is seeking a Project Manager - Contact Center to lead initiatives improving operations, technology, and customer experience within the contact center. The candidate will manage project planning, improve workflows, and collaborate with stakeholders to achieve business objectives. This full-time position requires expertise in project management and a focus on quality assurance. Candidates with FMCSA experience are preferred. The role is based in Washington, DC, offering a mid-seniority level opportunity. #J-18808-Ljbffr