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PSA BDP

Control Tower Specialist

PSA BDP, Chicago, Illinois, United States, 60290

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Job Title Control Tower Specialist

Education Some College Coursework Completed

Location BridgeNet, 750 N Orleans St, Suite 100 – Chicago, IL 60654 US (Primary)

Career Level Experienced (Non-Manager)

Category Operations

Job Type Permanent

Job Description About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world’s leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. BridgeNet Solutions, a division of PSA BDP, has provided sourcing, analytics, and technology solutions to help customers achieve their strategic objectives since 2001. BridgeNet Solution’s customer base spans the Fortune 500 and Global 2000, and with an annual logistics spend under management of over $5.4 billion, BridgeNet Solutions is well positioned to support its customer’s complex global supply chains.

Job Summary As the Control Tower Coordinator, you will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. This role provides the opportunity to make a clear impact on BridgeNet’s success through its importance as the first line of defense for transportation execution.

Essential Functions

Execute transport, load, and consolidation planning

Execute 3PL selection and booking process

Proactively identify and address any transport related exceptions

Act as the point of contact for transport related communication with vendors, 4PL customer, and 3PL’s

Provide solutions to shipment specific questions and inquiries

Monitor and follow up on non-compliant or missing communication events

Execute the spot quote process to obtain competitive and timely quotations for the customer

Act as the point of contact for cargo claims on behalf of the client and manage the claims process

Other functions as assigned

Exemption Type: Exempt (Salaried)

Job Requirements Knowledge and Skills

Ability to think outside of the box and be resourceful

Willingness to learn

Team player

Strong interpersonal skills

Excellent written and verbal communication skills

Ability to prioritize tasks in order to achieve objectives

Ability to perform in a multicultural matrix environment

Microsoft Office, Word, Excel and PowerPoint

Education

Bachelor’s degree

Minimum of 3‑5 years of transportation analyst experience

Demonstration of business acumen required

Knowledge and Skills Desirable but Not Essential

Industry experience

Sound understanding of a service organization

International business experience

Fluent in Spanish, both written and verbal

Travel/Meeting Requirements

Travel is expected to be less than 5%

Meetings and conference calls may be required outside of normal business hours to allow for global participation.

Physical Capabilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is considered to be sedentary, and no unusual physical requirements are necessary to perform daily tasks. While performing the duties of this job, the employee frequently is required to sit, stand, walk, bend, reach with hands and arms, vision abilities, hear, speak and read. The employee is regularly required to use but is not limited to computer, fax machine and phone. The employee must occasionally lift and/or move up to 10 pounds.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

We do not provide relocation or immigration assistance.

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