Zeno Group
Job Title
Director, Analytics
Company Zeno Group
Location Chicago, IL
Employment Type Full-time
Seniority Level Director
Job Function Research, Analyst, and Information Technology
Industries Public Relations and Communications Services
About Zeno Group Zeno Group is a fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our “Fearless Pursuit of the Unexpected,” we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three‑time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
Job Description We are seeking a Director of Analytics to join our team. At Zeno, we harness the power of data and storytelling to deliver Performance Communications solutions for our clients. As a key team member on the data & analytics team, you will develop and market these services across a portfolio of clients ranging from corporate to consumer as well as healthcare.
About The Role The main function of this role is to help drive the team forward. You will be actively managing multiple projects/programs across several clients and need to think both strategically as well as be willing to get your hands dirty with the more tactical nature of the business. Leveraging advanced analytics and emerging AI tools, you will uncover insights that inform strategy, optimize performance and drive measurable impact. You will oversee client deliverables, manage budgets, and create estimates as incremental work is solidified. The individual should have managerial experience and should be a proven leader with relevant analytics experience.
Responsibilities
Oversee data & analytics initiatives, ensuring quality work, deadline and budget adherence.
Provide innovative measurement solutions to uncover key business insights and actionable optimizations across all marketing initiatives (paid, earned, owned).
Evaluate the feasibility of complex programs and help chart the course to success based on irrefutable data and evidence.
Mentor, manage and work side‑by‑side with junior team members.
Demonstrate passion and commitment to elevate and expand data and analytics capabilities by inspiring and educating key internal and external stakeholders.
Maintain a positive attitude and proven ability to work with others across the agency through challenging assignments, providing ongoing support and managing quick‑turn asks for high‑expectation clients.
Promote cross‑functional collaboration as a strong and active partner across teams (strategy, creative, buying, account), using data‑driven insights to provide strategic, creative and tactical client business solutions.
Liaise with different stakeholders, develop solutions that are additive and push work across paid media with a keen eye for best‑in‑class communications.
Articulate a clear point of view regarding performance media solutions, breaking down complex concepts into services and outcomes that drive results for clients.
Qualifications
At least 6–7 years of hands‑on data management and data analytic experience in a client‑facing paid media or marketing role.
At least 2–3 years of experience managing people and/or teams.
Solid understanding of programming foundations and ability to understand data structures.
Strong understanding of marketing initiatives and the various metrics that are associated with them, with a particular focus in earned, digital and social metrics.
Comfort with ambiguity, variability, and change in business requirements.
Ability to generate multiple effective solutions that address specific data and analytic needs.
Ability to build presentation materials and present in an articulate and easy‑to‑understand fashion to director, VP, and C‑suite level clients with a clear storyline that addresses client business needs.
Comfort generating multiple solutions to data analysis and data display challenges.
Experience generating custom reports; knowledge of Excel required.
Ability to manage multiple projects independently and prioritize tasks.
Detail oriented with the ability to pay close attention to accuracy of personal work and work of others.
Skills to create data visualizations using Tableau, Google Data Studio.
Excellent verbal communication and writing skills and ability to clearly, effectively and appropriately for the intended purpose and audience.
Experience with digital or PR tools a plus, such as Google Analytics (GA4), Facebook Ads Manager, TikTok, Instagram, Sprout Social, Onclusive, Talkwalker, Cision, Meltwater, Profound, Muck Rack, Tableau Prep, Alteryx, FiveTran, etc.
Additional Qualifications
Experience with Generative Engine Optimization (GEO) or SEO background/experience.
Experience with Organic Social reporting.
Pay Range $115,000 to $127,000 USD
Employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.
Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work‑life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long‑term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best‑in‑class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self‑care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non‑temporary employees in the US.
Equal Employment Opportunity Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self‑identify race, ethnicity, and gender. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with applicable federal laws, executive orders, and regulations.
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Company Zeno Group
Location Chicago, IL
Employment Type Full-time
Seniority Level Director
Job Function Research, Analyst, and Information Technology
Industries Public Relations and Communications Services
About Zeno Group Zeno Group is a fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our “Fearless Pursuit of the Unexpected,” we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three‑time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
Job Description We are seeking a Director of Analytics to join our team. At Zeno, we harness the power of data and storytelling to deliver Performance Communications solutions for our clients. As a key team member on the data & analytics team, you will develop and market these services across a portfolio of clients ranging from corporate to consumer as well as healthcare.
About The Role The main function of this role is to help drive the team forward. You will be actively managing multiple projects/programs across several clients and need to think both strategically as well as be willing to get your hands dirty with the more tactical nature of the business. Leveraging advanced analytics and emerging AI tools, you will uncover insights that inform strategy, optimize performance and drive measurable impact. You will oversee client deliverables, manage budgets, and create estimates as incremental work is solidified. The individual should have managerial experience and should be a proven leader with relevant analytics experience.
Responsibilities
Oversee data & analytics initiatives, ensuring quality work, deadline and budget adherence.
Provide innovative measurement solutions to uncover key business insights and actionable optimizations across all marketing initiatives (paid, earned, owned).
Evaluate the feasibility of complex programs and help chart the course to success based on irrefutable data and evidence.
Mentor, manage and work side‑by‑side with junior team members.
Demonstrate passion and commitment to elevate and expand data and analytics capabilities by inspiring and educating key internal and external stakeholders.
Maintain a positive attitude and proven ability to work with others across the agency through challenging assignments, providing ongoing support and managing quick‑turn asks for high‑expectation clients.
Promote cross‑functional collaboration as a strong and active partner across teams (strategy, creative, buying, account), using data‑driven insights to provide strategic, creative and tactical client business solutions.
Liaise with different stakeholders, develop solutions that are additive and push work across paid media with a keen eye for best‑in‑class communications.
Articulate a clear point of view regarding performance media solutions, breaking down complex concepts into services and outcomes that drive results for clients.
Qualifications
At least 6–7 years of hands‑on data management and data analytic experience in a client‑facing paid media or marketing role.
At least 2–3 years of experience managing people and/or teams.
Solid understanding of programming foundations and ability to understand data structures.
Strong understanding of marketing initiatives and the various metrics that are associated with them, with a particular focus in earned, digital and social metrics.
Comfort with ambiguity, variability, and change in business requirements.
Ability to generate multiple effective solutions that address specific data and analytic needs.
Ability to build presentation materials and present in an articulate and easy‑to‑understand fashion to director, VP, and C‑suite level clients with a clear storyline that addresses client business needs.
Comfort generating multiple solutions to data analysis and data display challenges.
Experience generating custom reports; knowledge of Excel required.
Ability to manage multiple projects independently and prioritize tasks.
Detail oriented with the ability to pay close attention to accuracy of personal work and work of others.
Skills to create data visualizations using Tableau, Google Data Studio.
Excellent verbal communication and writing skills and ability to clearly, effectively and appropriately for the intended purpose and audience.
Experience with digital or PR tools a plus, such as Google Analytics (GA4), Facebook Ads Manager, TikTok, Instagram, Sprout Social, Onclusive, Talkwalker, Cision, Meltwater, Profound, Muck Rack, Tableau Prep, Alteryx, FiveTran, etc.
Additional Qualifications
Experience with Generative Engine Optimization (GEO) or SEO background/experience.
Experience with Organic Social reporting.
Pay Range $115,000 to $127,000 USD
Employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.
Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work‑life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long‑term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best‑in‑class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self‑care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non‑temporary employees in the US.
Equal Employment Opportunity Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self‑identify race, ethnicity, and gender. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with applicable federal laws, executive orders, and regulations.
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