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SkinnyDipped

Sr. Supply Chain Manager

SkinnyDipped, Seattle, Washington, us, 98127

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Located in Seattle, SkinnyDipped was founded by a mom, her daughter, and two best friends after realizing that nothing is more important than time spent with the ones you love. Starting out of their kitchen, the four women created SkinnyDipped: thinly dipped chocolate almonds that are exceptionally good-for-you and ridiculously delicious. We’re a women‑led company driven by the belief that healthy snacking should make both you and your body happy.

The Opportunity We’re looking for a strategic, roll‑up‑your‑sleeves

Senior Supply Chain Manager

to oversee end‑to‑end logistics, warehousing, and customer fulfillment activities behind a fast‑growing, temperature‑sensitive snack brand. This role sits at the heart of our physical product flow – making sure every order gets where it needs to go, on time, in great shape, and within budget.

What You’ll Do Own Warehouse & 3PL Performance

Oversee all third‑party warehouse operations, ensuring inventory accuracy, order execution, and tight temperature‑control compliance

Conduct on‑site audits and lead quarterly business reviews with warehouse and fulfillment partners

Ensure effective cycle counting and annual physical inventory processes, reconciling discrepancies and maintaining ERP accuracy

Track and report monthly warehouse expenses against budget; identify cost drivers and opportunities for savings

Manage logistics operations across all e‑comm programs – DTC, Amazon FBA, FBM, and SFP

Partner with the Customer Service Manager to monitor Amazon Vendor Central/Seller Central metrics (OTIF, chargebacks, inventory health)

Ensure packaging, storage, and shipping standards protect product integrity

Work cross‑functionally with marketing and operations on new launches, seasonal spikes, and major demand moments

Leadership & Team Management

Manage and mentor the Customer Service Manager, ensuring seamless coordination across customer service, logistics, and supply chain operations

Provide guidance on customer order flow, distributor compliance, and daily reporting

Develop KPIs for the team and own performance metrics around on‑time delivery, order accuracy, and customer satisfaction

Build a positive, collaborative, accountable culture across logistics, customer service, sales, planning, and operations

Manage Temperature‑Controlled Freight & Transportation

Oversee all outbound temperature‑controlled shipments to distributors, e‑commerce centers, and customers

Negotiate freight rates, manage contracts, and balance cost with service quality

Monitor carrier performance, temperature compliance, and freight claims; manage corrective actions as needed

Analyze freight spend and identify network, mode, or routing optimization opportunities

Use UNFI, KeHE, and other distributor reporting to monitor fill rates, OTIF, cost‑to‑serve, and chargebacks

Partner with the Customer Service Manager to troubleshoot order delays, shortages, or compliance issues

Partner with Sales and Planning to identify root causes of service failures and build sustainable long‑term solutions

Drive Continuous Improvement & Strategic Projects

Lead initiatives to improve efficiency, cost performance, data visibility, and overall network resilience

Partner with IT and external consultants to enhance ERP (NetSuite) configuration and reporting

Support sustainability efforts related to packaging, transportation, and carbon reduction

Stay current with FSMA requirements, cold‑chain best practices, and food‑safety regulations

Experience & Education What You Bring to the Table

Bachelor’s degree in Supply Chain Management, Logistics, or Business Administration (MBA a plus)

5+ years of progressive supply chain/logistics experience in CPG, food, or beverage; temperature‑sensitive products strongly preferred

Experience with US export to Canada or Mexico is a bonus

Proven leadership experience spanning both logistics and customer service

Skills & Strengths

Deep experience with 3PL operations, temperature‑controlled freight, and distributor logistics (UNFI, KeHE, etc.)

Hands‑on experience with ERPs—NetSuite preferred—and warehouse management systems

Familiarity with Amazon Vendor Central / Seller Central programs

Strong analytical and financial acumen with experience managing departmental budgets

Excellent communicator and skilled negotiator with a collaborative, solutions‑oriented leadership style

Why You’ll Love Working Here

Annual performance bonus

Equity opportunity

401(k)

Paid parental leave

Paid time off to volunteer

Wellness & tech stipends

Our Mission We craft ethical food that makes you and your body happy. We believe everyone deserves clean, delicious, nutritious snacks—the kind we proudly share with our own families. We work to uplift women and children in our local and global communities, because no child should go without food or education.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Supply Chain

Industries

Food and Beverage Manufacturing

Location: Seattle, WA

Salary: $150,000.00-$170,000.00

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