Legends Global
Security Officer
Location: Hawaiʻi Convention Center, Honolulu, HI
Passionate about security and guest service, Legends Global seeks a dedicated Security Officer to maintain a safe and welcoming environment at the Convention Center, ensuring the safety of guests and staff while delivering exceptional customer service.
Job Summary Provides exceptional guest service while maintaining a safe and secure environment at the Convention Center and adhering to guidelines set forth by management.
Essential Functions
Patrol all assigned locations of the building, parking lot, grounds and perimeters of the venue.
Protect all building and property from damage, theft and vandalism.
Secure building/conduct lockdown by locking/closing doors of lobby, meeting rooms, gates, etc.
Prepare parking lot for event parking.
Barricade sections of building according to need.
Shut down lights according to need.
Inspect building and parking lot to ensure safety standards, equipment status, parking gate arms, pay stations, cleanliness, and repair needs.
Create, complete and maintain reports and logs of inspections, repair activity and findings.
Ensure parking lot layout meets anticipated activity and safety requirements.
Investigate suspicious persons and remain alert for vandalism and property damage.
Make corrections to unsafe conditions under direction of management.
Identify and report all unsafe conditions to supervisor or management immediately.
Act as a greeter for incoming event attendees, offering an “Aloha welcome” with a smile and assistance.
Direct traffic/perform traffic control (vehicle and/or pedestrian) to maintain successful traffic operations and provide exceptional customer service.
Security Base Management
Answer various internal and external inquiries via phone, email or in person.
Monitor security cameras for suspicious activity and report to supervisor/management accordingly.
Manage signing visitors in/out of the building and dispensing equipment, keys, passes, etc. as required, recording activity in logs.
Communicate and monitor radio transmissions to ensure information is delivered correctly to necessary personnel.
Create, complete and maintain various reports and logs of inspections, incidents, lost and found, repair activity, and findings, following department protocol.
Cash Handling / Parking Lot Operations
Collect parking fees and tickets from patrons in the convention center parking lot(s), giving correct change when required.
Print parking receipts and provide them to patrons upon request.
Manage cash banks, ensuring accurate balances and correct location at all times.
Prepare money deposit by reconciling collected parking tickets and monies to ensure balance and accuracy, receiving approval from supervisor before deposit.
Maintain proper levels of supplies such as parking tickets, receipts, credit card rolls, printer ribbons, etc.
Emergency Evacuations and Crisis Scenarios
Assist in emergency evacuation and crisis scenario drills, ensuring smooth training participation and effective testing of procedures.
Conduct periodic inspections of fire extinguishers, safety equipment, and supplies.
Administer CPR/First Aid as needed during emergency or crisis situations.
Investigate all incidents as assigned.
Required Qualifications
A minimum education level of High School Diploma or equivalent.
A minimum of 0-2 years of related work experience.
State of Hawai‘i Board of Private Security Certification.
Basic computer skills and working knowledge of Microsoft Office.
Demonstrated ability to follow departmental and company procedures accurately and efficiently.
Must be able to work ticket settlement machinery and a calculator.
Professional, positive and friendly demeanor at all times, ensuring the convention center demonstrates Aloha and delivers exceptional customer service.
Ability to deescalate and resolve situations; communicative, courteous and empathetic with clear instructions.
Must be able to remain in an extended stationary position for the entire shift (8-10 hours).
Must be able to walk, run or move quickly to respond to emergency situations.
Must be able to work varied shifts, including weekdays, weekends, holidays and additional hours as venue schedule requires.
First Aid and CPR Certification.
Ability to work harmoniously in a team setting, exhibiting the “Aloha Spirit” to workers, guests and the community.
Rate of Pay $22.00 per hour
Seniority Level Entry level
Employment Type Full-time
Job Function Other, Information Technology, and Management
Industries Entertainment Providers
Referrals increase your chances of interviewing at Legends Global by 2x
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Passionate about security and guest service, Legends Global seeks a dedicated Security Officer to maintain a safe and welcoming environment at the Convention Center, ensuring the safety of guests and staff while delivering exceptional customer service.
Job Summary Provides exceptional guest service while maintaining a safe and secure environment at the Convention Center and adhering to guidelines set forth by management.
Essential Functions
Patrol all assigned locations of the building, parking lot, grounds and perimeters of the venue.
Protect all building and property from damage, theft and vandalism.
Secure building/conduct lockdown by locking/closing doors of lobby, meeting rooms, gates, etc.
Prepare parking lot for event parking.
Barricade sections of building according to need.
Shut down lights according to need.
Inspect building and parking lot to ensure safety standards, equipment status, parking gate arms, pay stations, cleanliness, and repair needs.
Create, complete and maintain reports and logs of inspections, repair activity and findings.
Ensure parking lot layout meets anticipated activity and safety requirements.
Investigate suspicious persons and remain alert for vandalism and property damage.
Make corrections to unsafe conditions under direction of management.
Identify and report all unsafe conditions to supervisor or management immediately.
Act as a greeter for incoming event attendees, offering an “Aloha welcome” with a smile and assistance.
Direct traffic/perform traffic control (vehicle and/or pedestrian) to maintain successful traffic operations and provide exceptional customer service.
Security Base Management
Answer various internal and external inquiries via phone, email or in person.
Monitor security cameras for suspicious activity and report to supervisor/management accordingly.
Manage signing visitors in/out of the building and dispensing equipment, keys, passes, etc. as required, recording activity in logs.
Communicate and monitor radio transmissions to ensure information is delivered correctly to necessary personnel.
Create, complete and maintain various reports and logs of inspections, incidents, lost and found, repair activity, and findings, following department protocol.
Cash Handling / Parking Lot Operations
Collect parking fees and tickets from patrons in the convention center parking lot(s), giving correct change when required.
Print parking receipts and provide them to patrons upon request.
Manage cash banks, ensuring accurate balances and correct location at all times.
Prepare money deposit by reconciling collected parking tickets and monies to ensure balance and accuracy, receiving approval from supervisor before deposit.
Maintain proper levels of supplies such as parking tickets, receipts, credit card rolls, printer ribbons, etc.
Emergency Evacuations and Crisis Scenarios
Assist in emergency evacuation and crisis scenario drills, ensuring smooth training participation and effective testing of procedures.
Conduct periodic inspections of fire extinguishers, safety equipment, and supplies.
Administer CPR/First Aid as needed during emergency or crisis situations.
Investigate all incidents as assigned.
Required Qualifications
A minimum education level of High School Diploma or equivalent.
A minimum of 0-2 years of related work experience.
State of Hawai‘i Board of Private Security Certification.
Basic computer skills and working knowledge of Microsoft Office.
Demonstrated ability to follow departmental and company procedures accurately and efficiently.
Must be able to work ticket settlement machinery and a calculator.
Professional, positive and friendly demeanor at all times, ensuring the convention center demonstrates Aloha and delivers exceptional customer service.
Ability to deescalate and resolve situations; communicative, courteous and empathetic with clear instructions.
Must be able to remain in an extended stationary position for the entire shift (8-10 hours).
Must be able to walk, run or move quickly to respond to emergency situations.
Must be able to work varied shifts, including weekdays, weekends, holidays and additional hours as venue schedule requires.
First Aid and CPR Certification.
Ability to work harmoniously in a team setting, exhibiting the “Aloha Spirit” to workers, guests and the community.
Rate of Pay $22.00 per hour
Seniority Level Entry level
Employment Type Full-time
Job Function Other, Information Technology, and Management
Industries Entertainment Providers
Referrals increase your chances of interviewing at Legends Global by 2x
#J-18808-Ljbffr