CoolSys - Refrigeration and HVAC Systems
Dispatcher
CoolSys - Refrigeration and HVAC Systems, San Diego, California, United States, 92189
Apply for the
Dispatcher
role at
CoolSys - Refrigeration and HVAC Systems .
1 day ago Be among the first 25 applicants.
Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
Why Join Us
Competitive pay range $24-$38/HR
Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
401(K) match
Life insurance, AD&D and long-term disability
Tuition reimbursement
Opportunities available nationwide
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Pet Insurance
Legal Plan, and ID Theft Protection
Responsibilities
Assign and dispatch technicians.
Work with Service Managers to address open calls.
Respond to inquiries.
Create and distribute required reporting.
Maintain proactive communication with customers regarding missed SLAs.
Review all incomplete calls daily.
Maintain entry and verify nightly “on call” crew.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Understand the geography of the market and understand the technicians.
Qualifications
High school diploma/GED
At least 2 years of dispatching experience
HVAC/R experience preferred, but not required
Strong computer (Excel/Outlook) skills.
Ability to handle multiple tasks concurrently.
Stay calm under pressure.
Able to actively listen and demonstrate empathy.
Highly organized and strong attention to detail.
Excellent verbal and written communication skills.
Strong sense of urgency.
“Can do” attitude and demonstrated commitment to get the job done.
Reliable and dependable.
Friendly and helpful demeanor
Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Seniority Level
Entry Level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Facilities Services
Referrals increase your chances of interviewing at CoolSys - Refrigeration and HVAC Systems by 2x.
Get notified about new Dispatcher jobs in
San Diego, CA .
#J-18808-Ljbffr
Dispatcher
role at
CoolSys - Refrigeration and HVAC Systems .
1 day ago Be among the first 25 applicants.
Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
Why Join Us
Competitive pay range $24-$38/HR
Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
401(K) match
Life insurance, AD&D and long-term disability
Tuition reimbursement
Opportunities available nationwide
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Pet Insurance
Legal Plan, and ID Theft Protection
Responsibilities
Assign and dispatch technicians.
Work with Service Managers to address open calls.
Respond to inquiries.
Create and distribute required reporting.
Maintain proactive communication with customers regarding missed SLAs.
Review all incomplete calls daily.
Maintain entry and verify nightly “on call” crew.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Understand the geography of the market and understand the technicians.
Qualifications
High school diploma/GED
At least 2 years of dispatching experience
HVAC/R experience preferred, but not required
Strong computer (Excel/Outlook) skills.
Ability to handle multiple tasks concurrently.
Stay calm under pressure.
Able to actively listen and demonstrate empathy.
Highly organized and strong attention to detail.
Excellent verbal and written communication skills.
Strong sense of urgency.
“Can do” attitude and demonstrated commitment to get the job done.
Reliable and dependable.
Friendly and helpful demeanor
Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Seniority Level
Entry Level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Facilities Services
Referrals increase your chances of interviewing at CoolSys - Refrigeration and HVAC Systems by 2x.
Get notified about new Dispatcher jobs in
San Diego, CA .
#J-18808-Ljbffr