Chapter Aesthetic Studio
Position Summary
Are you an operations‑minded professional who thrives in a fast‑paced, people‑first environment? Join the Chapter SWAT Team—our elite group of travel‑based specialists dedicated to Serving Wendy Across Teams. At Chapter, “Wendy” is our ideal guest: confident, curious, and committed to feeling her best. As a SWAT Team Operations Specialist, you’ll travel between studios in our New York region to provide essential operational support when and where it’s needed most.
What You’ll Do
Deliver Operational Excellence: Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations.
Champion Wendy’s Experience: Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios.
Drive Sales & Memberships: Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction.
Support Studio Teams: Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations.
Ensure Brand Standards: Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.
Who You Are
Experienced in guest service, hospitality, or operations with a passion for helping people feel seen and supported.
Adaptable, positive, and energized by travel and new environments.
Confident working both independently and collaboratively in team settings.
Tech‑savvy, organized, and comfortable managing multiple priorities at once.
Proud to represent a mission‑driven brand and committed to operational excellence.
Requirements
Experience: Minimum 2 years in guest service, retail, operations, or a related customer‑facing role.
Travel: Regional travel required—must have reliable transportation and flexibility to support studio needs across locations.
Education: High school diploma or equivalent required; associate or bachelor’s degree a plus.
Technology: Comfortable using EMR systems, scheduling tools, and digital communications platforms.
Why Chapter? At Chapter, we believe that confidence is powerful—and that exceptional service should be consistent, accessible, and transformative. By joining the Chapter SWAT Team, you’ll play a key role in delivering that experience across locations. You’ll grow professionally, contribute to a mission‑driven team, and make an immediate impact—one Wendy at a time.
Compensation Starting salary $52K depending on experience.
Equity Statement TAG‑The Aspen Group, its affiliates, related companies, and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
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What You’ll Do
Deliver Operational Excellence: Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations.
Champion Wendy’s Experience: Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios.
Drive Sales & Memberships: Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction.
Support Studio Teams: Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations.
Ensure Brand Standards: Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.
Who You Are
Experienced in guest service, hospitality, or operations with a passion for helping people feel seen and supported.
Adaptable, positive, and energized by travel and new environments.
Confident working both independently and collaboratively in team settings.
Tech‑savvy, organized, and comfortable managing multiple priorities at once.
Proud to represent a mission‑driven brand and committed to operational excellence.
Requirements
Experience: Minimum 2 years in guest service, retail, operations, or a related customer‑facing role.
Travel: Regional travel required—must have reliable transportation and flexibility to support studio needs across locations.
Education: High school diploma or equivalent required; associate or bachelor’s degree a plus.
Technology: Comfortable using EMR systems, scheduling tools, and digital communications platforms.
Why Chapter? At Chapter, we believe that confidence is powerful—and that exceptional service should be consistent, accessible, and transformative. By joining the Chapter SWAT Team, you’ll play a key role in delivering that experience across locations. You’ll grow professionally, contribute to a mission‑driven team, and make an immediate impact—one Wendy at a time.
Compensation Starting salary $52K depending on experience.
Equity Statement TAG‑The Aspen Group, its affiliates, related companies, and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
#J-18808-Ljbffr