Arketa
About Arketa
Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in‑person classes. We provide a powerful, all‑in‑one platform to manage and scale hybrid wellness businesses — whether online, in‑person, or both.
With Arketa, studios can manage schedules, accept bookings and payments, build on‑demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint.
We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us — we’re building a category‑defining company in a fast‑moving space, and we’re looking for teammates who are excited to help shape the future of wellness.
About The Role We are hiring a
Studio Operations & Launch Manager
to support the opening and ongoing success of a
luxury social wellness club
in New York City, while also serving as a trusted
operator and consultant to Arketa‑powered studio owners .
This is a
hands‑on, hybrid role
that blends:
Onsite studio leadership and hospitality
Backend operational consulting for studio owners
Office and environment management
You will play a critical role in
launching and stabilizing a new studio , while also helping
other studio owners improve their operations, systems, and day‑to‑day execution using Arketa . This role is ideal for someone who deeply understands how studios actually run — and enjoys helping others run them better.
This is not a passive or purely strategic role. You will be in the studio, in the tools, and in the details.
What You’ll Do Studio Leadership & Guest Experience
Act as a visible, calm, and professional leader on the studio floor
Set the standard for luxury hospitality, warmth, and operational excellence
Ensure every guest interaction reflects brand values and consistency
Support front‑of‑house teams with real‑time coaching and guidance
Resolve guest issues with empathy, clarity, and strong judgment
Studio Opening & Launch Execution
Support the full studio opening process, including:
Operational workflows and readiness
Staff onboarding and training execution
Systems setup and day‑one playbooks
Identify operational gaps and implement practical, scalable solutions
Partner with leadership to ensure the studio opens on time, prepared, and confident
Help translate strategy into repeatable, day‑to‑day execution
Studio Owner Consulting & Backend Operations Support
Serve as a hands‑on consultant to Arketa studio owners, especially during opening and early growth phases
Help owners configure and optimize their backend operations, including:
Scheduling, classes, and appointments
Memberships, pricing, and packages
Front desk workflows and automations
Sales flows, intake, and follow‑up processes
Advise owners on operational best practices based on real‑world studio experience
Identify common operational challenges and help document scalable solutions
Act as a bridge between studio owners, operations, and product feedback
Sales, Membership & Business Support
Support membership acquisition, conversion, and retention efforts
Reinforce consultative, education‑first sales conversations
Ensure studio teams are aligned on offers, pricing, and promotions
Monitor daily operational and revenue indicators and flag issues earlyHelp studios improve utilization and consistency through better systems, not just effort
Office & Environment Management
Ensure the studio and office are consistently clean, organized, and guest‑ready
Coordinate cleaning, maintenance, and vendors
Monitor inventory and place supply orders (studio, office, and amenities)
Order team lunches and manage hospitality logistics
Plan and support internal team events and momentsMaintain a seamless connection between office operations and studio needs
Operations, Reliability & Compliance
Support scheduling, coverage planning, and shift readiness
Ensure accurate timekeeping and payroll inputs
Maintain operational standards across cleanliness, safety, and equipment
Document processes to reduce single‑point dependency
Ensure compliance with NYC labor, safety, and operational requirements
Who You Are
4–7+ years of experience in studio management, hospitality, wellness, fitness, or luxury service
Experience supporting studio openings, backend operations, or consulting with operatorsDeep understanding of how studios run day‑to‑day — not just theoretically
Highly organized, detail‑oriented, and execution‑focused
Comfortable balancing people leadership with systems and process work
Strong communicator who is warm, direct, and practical
Tech‑savvy and excited to work deeply in operational tools
NYC‑based and excited to be onsite and hands‑on
Why This Role Is Special
You’ll help open and operate a flagship studio
You’ll directly support and advise studio owners using Arketa
You’ll influence both in‑person experience and backend systems
You’ll have real ownership, visibility, and impact across the business
Compensation Range: $75K - $100K
#J-18808-Ljbffr
With Arketa, studios can manage schedules, accept bookings and payments, build on‑demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint.
We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us — we’re building a category‑defining company in a fast‑moving space, and we’re looking for teammates who are excited to help shape the future of wellness.
About The Role We are hiring a
Studio Operations & Launch Manager
to support the opening and ongoing success of a
luxury social wellness club
in New York City, while also serving as a trusted
operator and consultant to Arketa‑powered studio owners .
This is a
hands‑on, hybrid role
that blends:
Onsite studio leadership and hospitality
Backend operational consulting for studio owners
Office and environment management
You will play a critical role in
launching and stabilizing a new studio , while also helping
other studio owners improve their operations, systems, and day‑to‑day execution using Arketa . This role is ideal for someone who deeply understands how studios actually run — and enjoys helping others run them better.
This is not a passive or purely strategic role. You will be in the studio, in the tools, and in the details.
What You’ll Do Studio Leadership & Guest Experience
Act as a visible, calm, and professional leader on the studio floor
Set the standard for luxury hospitality, warmth, and operational excellence
Ensure every guest interaction reflects brand values and consistency
Support front‑of‑house teams with real‑time coaching and guidance
Resolve guest issues with empathy, clarity, and strong judgment
Studio Opening & Launch Execution
Support the full studio opening process, including:
Operational workflows and readiness
Staff onboarding and training execution
Systems setup and day‑one playbooks
Identify operational gaps and implement practical, scalable solutions
Partner with leadership to ensure the studio opens on time, prepared, and confident
Help translate strategy into repeatable, day‑to‑day execution
Studio Owner Consulting & Backend Operations Support
Serve as a hands‑on consultant to Arketa studio owners, especially during opening and early growth phases
Help owners configure and optimize their backend operations, including:
Scheduling, classes, and appointments
Memberships, pricing, and packages
Front desk workflows and automations
Sales flows, intake, and follow‑up processes
Advise owners on operational best practices based on real‑world studio experience
Identify common operational challenges and help document scalable solutions
Act as a bridge between studio owners, operations, and product feedback
Sales, Membership & Business Support
Support membership acquisition, conversion, and retention efforts
Reinforce consultative, education‑first sales conversations
Ensure studio teams are aligned on offers, pricing, and promotions
Monitor daily operational and revenue indicators and flag issues earlyHelp studios improve utilization and consistency through better systems, not just effort
Office & Environment Management
Ensure the studio and office are consistently clean, organized, and guest‑ready
Coordinate cleaning, maintenance, and vendors
Monitor inventory and place supply orders (studio, office, and amenities)
Order team lunches and manage hospitality logistics
Plan and support internal team events and momentsMaintain a seamless connection between office operations and studio needs
Operations, Reliability & Compliance
Support scheduling, coverage planning, and shift readiness
Ensure accurate timekeeping and payroll inputs
Maintain operational standards across cleanliness, safety, and equipment
Document processes to reduce single‑point dependency
Ensure compliance with NYC labor, safety, and operational requirements
Who You Are
4–7+ years of experience in studio management, hospitality, wellness, fitness, or luxury service
Experience supporting studio openings, backend operations, or consulting with operatorsDeep understanding of how studios run day‑to‑day — not just theoretically
Highly organized, detail‑oriented, and execution‑focused
Comfortable balancing people leadership with systems and process work
Strong communicator who is warm, direct, and practical
Tech‑savvy and excited to work deeply in operational tools
NYC‑based and excited to be onsite and hands‑on
Why This Role Is Special
You’ll help open and operate a flagship studio
You’ll directly support and advise studio owners using Arketa
You’ll influence both in‑person experience and backend systems
You’ll have real ownership, visibility, and impact across the business
Compensation Range: $75K - $100K
#J-18808-Ljbffr