Agivant Technologies
About the Role
Voice & Networking Engineer (Seattle/Remote-US) to support voice calling and outbound communication infrastructure.
What you’ll do
Manage and maintain
SIP-based telephony systems
(Asterisk, CUCM, Cisco Voice Gateways).
Troubleshoot
call routing, trunking, and carrier interconnect
issues.
Maintain and optimize
voice gateways
(CUBE & non-CUBE),
IVRs , and
ACDs .
Collaborate with carriers and ensure compliance with
PSTN and regional telecom regulations .
Support
networking for telephony , including routing, IPv6, and ACL-based security.
Automate monitoring and maintenance tasks using
Bash and Python scripts .
Document configurations, workflows, and infrastructure changes.
What we’re looking for Solid experience with the following:
Voice / Telephony
Proficient in
SIP protocol
and VoIP call flow.
Experience with
Asterisk
and
Cisco Unified Communications Manager (CUCM) .
Knowledge of
CVOICE concepts
and maintaining
Cisco IOS-based voice gateways .
Experience troubleshooting with carriers and understanding
IVR/ACD systems .
Familiarity with
regional PSTN regulations .
Nice to have:
Cisco VCS
and
WebRTC
clients.
Networking
Strong grasp of
route/switch fundamentals
as they apply to telephony.
Working knowledge of
IPv6
(dual-stack and single-stack voice).
Experience with
Cisco IOS ,
ACLs , and
network security .
Comfortable managing
CentOS / RHEL
environments.
Bonus: Security‑minded approach to network operations.
Linux & Automation
Proficiency in
bash/shell scripting .
Ability to write and run
SQL queries .
Experience developing
Python 3 scripts
for automation.
Bonus: Familiarity with
Chef/Puppet
and
AWS EC2/RDS .
Location Seattle/Remote (US)
#J-18808-Ljbffr
What you’ll do
Manage and maintain
SIP-based telephony systems
(Asterisk, CUCM, Cisco Voice Gateways).
Troubleshoot
call routing, trunking, and carrier interconnect
issues.
Maintain and optimize
voice gateways
(CUBE & non-CUBE),
IVRs , and
ACDs .
Collaborate with carriers and ensure compliance with
PSTN and regional telecom regulations .
Support
networking for telephony , including routing, IPv6, and ACL-based security.
Automate monitoring and maintenance tasks using
Bash and Python scripts .
Document configurations, workflows, and infrastructure changes.
What we’re looking for Solid experience with the following:
Voice / Telephony
Proficient in
SIP protocol
and VoIP call flow.
Experience with
Asterisk
and
Cisco Unified Communications Manager (CUCM) .
Knowledge of
CVOICE concepts
and maintaining
Cisco IOS-based voice gateways .
Experience troubleshooting with carriers and understanding
IVR/ACD systems .
Familiarity with
regional PSTN regulations .
Nice to have:
Cisco VCS
and
WebRTC
clients.
Networking
Strong grasp of
route/switch fundamentals
as they apply to telephony.
Working knowledge of
IPv6
(dual-stack and single-stack voice).
Experience with
Cisco IOS ,
ACLs , and
network security .
Comfortable managing
CentOS / RHEL
environments.
Bonus: Security‑minded approach to network operations.
Linux & Automation
Proficiency in
bash/shell scripting .
Ability to write and run
SQL queries .
Experience developing
Python 3 scripts
for automation.
Bonus: Familiarity with
Chef/Puppet
and
AWS EC2/RDS .
Location Seattle/Remote (US)
#J-18808-Ljbffr