OneDigital
Senior Salesforce Administrator - Atlanta, GA
OneDigital, Atlanta, Georgia, United States, 30383
No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigitals vision and growth strategy. Its how we stand out in our industry, its how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.
Our Newest Opportunity:
Responsible for administration, ongoing improvement, and maintenance of the Salesforce CRM system for the Financial Services department, Including both the Wealth Management and Retirement Plan Services teams. This position is responsible for fielding Salesforce and Platform requests, managing the integrity of the pipeline, opportunity, and customer data. This position is also responsible for assisting with the review, implementation, and on-going maintenance of Platform Solutions.
Essential Duties and Key Responsibilities
Develop and maintain Salesforce.com applications
Gather and analyze business requirements for system changes and enhancements
Work on project teams to develop more robust and comprehensive Salesforce solutions
Map, migrate and integrate data in Salesforce as needed
Design and implement solutions using the Salesforce platform, including custom objects, fields, workflows, and reports
Customize database: Create new fields, workflows, page layouts and complex formulas
Manage and monitor data integrity and security.
Develop and deliver Salesforce training. Maintain the accuracy and completeness of Salesforce training materials.
Provide training and support to end users on the Salesforce platform and tool suite best practices, enhancements, and apps
Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements.
Complete project and programming work on other software and/or systems as assigned.
Work as part of a project team to coordinate tool suite technology development and determine project scope and limitations
Test programs or databases, correct errors and make necessary modifications.
Create policies, procedures, and formal training manuals; maintain and update on an on-going basis
Answer user inquiries regarding tool suite, computer software or hardware operation to resolve problems
Refer major software problems to vendors for service; manages vendor/consultant relationship
Collaborate with third-party consultants to develop and test future product enhancements
Collaborate with stakeholders to understand business processes and identify opportunities for improvement
Collaborate with IT team members to ensure data integrity and system stability
Analyze and troubleshoot system issues, and provide recommendations for improvement
Stay up to date with new Salesforce features and functionality, and provide recommendations for adoption
Create and maintain documentation for system processes and procedures
The typical base pay range for this role nationwide is $100,000 to $110,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the companys performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel
seen, valued, respected, and supported
is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, protected characteristics). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ban the box] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team! #J-18808-Ljbffr
To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel
seen, valued, respected, and supported
is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, protected characteristics). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ban the box] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team! #J-18808-Ljbffr