OneDigital
Senior A/V Engineer - Hybrid (Atlanta, GA.)
OneDigital, Atlanta, Georgia, United States, 30301
Senior Audio-Visual Engineer
No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital's vision and growth strategy. It's how we stand out in our industry, it's how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you. Our Newest Opportunity: Position Summary: We are seeking a Senior Audio-Visual Engineer to lead the design, deployment, and support of advanced conference room and collaboration solutions across the organization. This role will work with technologies such as but not limited to Zoom Rooms, Microsoft Teams Rooms, and hardware from NEAT, Polycom, Logitech, AVer, and Apple iPads. The ideal candidate will have a strong technical background, solid networking knowledge, drive project initiatives to positive outcomes and a passion for delivering high-quality AV experiences that support business needs. Key Responsibilities: Design, configure, and implement complex AV systems tailored to business and meeting requirements. Deploy and maintain Zoom Room and Microsoft Teams Room (MTR) environments, including hardware and software integration. Install, configure, and support AV equipment including NEAT Bars, Polycom systems, Logitech Rally, AVer cameras, projectors, sound systems, and iPad controllers, for both on premises and remotely. Conduct advanced troubleshooting of AV and network-related issues, including audio, video, control systems, and connectivity problems, for both on premises and remotely. Calibrate audio and video systems for optimal performance and user experience. Provide expert technical support for live events, executive meetings, and day-to-day conferencing needs. Mentor and guide junior engineers and technicians, providing technical leadership and training. Lead AV projects from design through completion, ensuring timelines, budgets, and quality standards are met. Document AV system designs, network topologies, room configurations, and support procedures. Collaborate with IT, Facilities, and vendor partners to ensure seamless AV and IT system integration. Stay current with emerging AV technologies, unified communications trends, and best practices. Networking and Technical Competencies: Solid understanding of networking fundamentals including the OSI model (Layers 1, 2, and 3). Ability to troubleshoot IP-based AV systems, including addressing issues related to switching, routing, VLANs, and basic firewall rules, remotely and on premises locations. Familiarity with network protocols and services such as TCP/IP, DNS, DHCP, and SIP. Ability to work with IT teams to configure ports, troubleshoot connectivity issues, and ensure optimal performance of AV over IP systems. Qualifications: Bachelor's degree in Audio-Visual Technology, Electrical Engineering, Information Technology, or a related field (or equivalent professional experience). 57+ years of progressive experience in AV engineering, installation, and support. Experienced with Large Enterprise environments, services and solutions (multi-site and remote office). Proficiency in deploying and supporting Zoom Rooms, Microsoft Teams Rooms, and similar collaboration platforms. Familiar with Zoom app and Zoom Portal solutions (SSO, Vanity URL, User Management, etc) Hands-on experience with NEAT, Polycom, Logitech, AVer hardware, and iOS device integration. Strong understanding of AV signal flow, networking basics (including SIP and VoIP protocols), and room acoustics. Experience with AV control systems such as Crestron, Extron, or similar is a plus. Knowledge of low-voltage wiring, cable management, and termination standards. Certification in AV technologies such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design) is highly preferred. Additional networking certifications (e.g., CCNA) are a plus. Skills and Competencies: Expertise in conference room design, AV staging, and system optimization. Strong project management skills; ability to lead AV initiatives from planning through execution. Ability to diagnose and resolve complex AV and network-related issues quickly. Excellent communication, documentation, and client-service skills. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail with a commitment to delivering high-quality work. Work Environment: Primarily onsite support with occasional travel between office locations. Flexibility for after-hours support during critical events or deployments as needed. Physical ability to lift and install AV equipment as part of room setups. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francisco City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team!
No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital's vision and growth strategy. It's how we stand out in our industry, it's how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you. Our Newest Opportunity: Position Summary: We are seeking a Senior Audio-Visual Engineer to lead the design, deployment, and support of advanced conference room and collaboration solutions across the organization. This role will work with technologies such as but not limited to Zoom Rooms, Microsoft Teams Rooms, and hardware from NEAT, Polycom, Logitech, AVer, and Apple iPads. The ideal candidate will have a strong technical background, solid networking knowledge, drive project initiatives to positive outcomes and a passion for delivering high-quality AV experiences that support business needs. Key Responsibilities: Design, configure, and implement complex AV systems tailored to business and meeting requirements. Deploy and maintain Zoom Room and Microsoft Teams Room (MTR) environments, including hardware and software integration. Install, configure, and support AV equipment including NEAT Bars, Polycom systems, Logitech Rally, AVer cameras, projectors, sound systems, and iPad controllers, for both on premises and remotely. Conduct advanced troubleshooting of AV and network-related issues, including audio, video, control systems, and connectivity problems, for both on premises and remotely. Calibrate audio and video systems for optimal performance and user experience. Provide expert technical support for live events, executive meetings, and day-to-day conferencing needs. Mentor and guide junior engineers and technicians, providing technical leadership and training. Lead AV projects from design through completion, ensuring timelines, budgets, and quality standards are met. Document AV system designs, network topologies, room configurations, and support procedures. Collaborate with IT, Facilities, and vendor partners to ensure seamless AV and IT system integration. Stay current with emerging AV technologies, unified communications trends, and best practices. Networking and Technical Competencies: Solid understanding of networking fundamentals including the OSI model (Layers 1, 2, and 3). Ability to troubleshoot IP-based AV systems, including addressing issues related to switching, routing, VLANs, and basic firewall rules, remotely and on premises locations. Familiarity with network protocols and services such as TCP/IP, DNS, DHCP, and SIP. Ability to work with IT teams to configure ports, troubleshoot connectivity issues, and ensure optimal performance of AV over IP systems. Qualifications: Bachelor's degree in Audio-Visual Technology, Electrical Engineering, Information Technology, or a related field (or equivalent professional experience). 57+ years of progressive experience in AV engineering, installation, and support. Experienced with Large Enterprise environments, services and solutions (multi-site and remote office). Proficiency in deploying and supporting Zoom Rooms, Microsoft Teams Rooms, and similar collaboration platforms. Familiar with Zoom app and Zoom Portal solutions (SSO, Vanity URL, User Management, etc) Hands-on experience with NEAT, Polycom, Logitech, AVer hardware, and iOS device integration. Strong understanding of AV signal flow, networking basics (including SIP and VoIP protocols), and room acoustics. Experience with AV control systems such as Crestron, Extron, or similar is a plus. Knowledge of low-voltage wiring, cable management, and termination standards. Certification in AV technologies such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design) is highly preferred. Additional networking certifications (e.g., CCNA) are a plus. Skills and Competencies: Expertise in conference room design, AV staging, and system optimization. Strong project management skills; ability to lead AV initiatives from planning through execution. Ability to diagnose and resolve complex AV and network-related issues quickly. Excellent communication, documentation, and client-service skills. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail with a commitment to delivering high-quality work. Work Environment: Primarily onsite support with occasional travel between office locations. Flexibility for after-hours support during critical events or deployments as needed. Physical ability to lift and install AV equipment as part of room setups. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francisco City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team!