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Mai Placement

Chief Revenue Operations Office

Mai Placement, New York, New York, us, 10261

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Chief Revenue & Operations Officer (CROO)

Location:

Brooklyn, NY (Onsite)

Compensation:

$350,000–$500,000 About the Role

We are a fast‑growing financial platform built for frontline workers, helping hardworking individuals gain access to fair, transparent financial products. We are hiring a

high‑energy, founder‑style executive

who combines

enterprise sales excellence

with

operational discipline . This role requires someone who is both a

closer

and a

builder —capable of tripling revenue while tightening risk, improving rollout quality, and ensuring every customer and partner experience is operationally flawless. You will work directly with the founders to drive commercial strategy, expand into new markets, fix weak spots in operations, and build an operating cadence grounded in clarity, discipline, and execution. Top Priorities (First 12–18 Months)

Triple revenue

through enterprise sales and rapid market expansion Close enterprise deals with:

Multi‑site SNFs Homecare agencies Staffing companies Unions Pension administrators

Drive

flawless operational rollouts

and activation for large partners Strengthen underwriting discipline and reduce failed paybacks Build alignment across product, operations, compliance, and risk Improve user retention through better onboarding and experience Create a

simple, repeatable operating cadence

across the entire company Key Responsibilities

Enterprise Sales & Revenue Leadership

Own enterprise sales pipeline from prospecting → close → activation Develop and expand relationships with healthcare, fintech, staffing, and benefits organizations Create repeatable sales processes and revenue reporting rhythms Build and lead a high‑performance commercial team Operational Execution & Partner Enablement

Oversee rollout of all enterprise partners; ensure clean onboarding and predictable delivery Coordinate with product, engineering, and operations to execute new features and workflows Build scalable processes to support growth, customer reliability, and compliance Risk, Underwriting & Compliance

Establish frameworks to reduce failed repayments and strengthen risk controls Ensure operational processes meet regulatory, financial, and compliance standards Work cross‑departmentally to align risk, product, and customer success Company‑Wide Operating Cadence

Create dashboards, KPIs, and weekly/monthly reporting Introduce consistent performance management, accountability, and predictability Instill discipline across teams without slowing innovation Must‑Have Experience

10+ years

leading both

B2B2C sales AND operations Closed enterprise deals in

fintech, payroll, HR tech, benefits, healthcare, or staffing Direct

P&L ownership

of a $5–20M business Proven ability to

2×–4× revenue Led operational teams handling

risk, compliance, payouts, or complex workflows Experience serving

frontline or underserved populations Skilled in stabilizing messy rollouts and transforming scrappy teams into structured performers Traits & Leadership Style

Hands‑on closer + deeply operational builder KPI‑obsessed; comfortable living inside dashboards Low‑ego, direct, collaborative Founder‑friendly — challenges respectfully, executes aggressively Moves fast but respects risk and compliance Thrives in building, fixing, and scaling simultaneously Final Invitation to Apply

If you’re a high‑energy operator who can sell, build, scale, and bring discipline to a fast‑growing fintech platform serving frontline workers — we’d love to speak with you. Email Resume:

Joel@maiplacement.com Apply Online:

https://jobs.crelate.com/portal/maiplacement/job/io3z7zua8cfgykmduqqzwmx3aa?crt=1764783494421 Refer a friend, get up to $1000! Compensation:

$350,000–$500,000 per year

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