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PayPal

Manager, Software Engineering

PayPal, Chicago, Illinois, United States, 60290

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PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalised, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

Job Description Summary We are seeking a visionary engineering leader that is passionate about mobile DevOps and continuous delivery to lead a Mobile DevOps Engineering team. The Mobile DevOps (MDO) organisation is responsible for the CI/CD pipelines and infrastructure that support over 300 engineers across PayPal, Venmo, Xoom, and iZettle. This role specifically oversees the pipelines and infrastructure for PayPal mobile applications for iOS and Android platforms. The incumbent will drive operational hygiene, roadmap management, and the health of development pipelines that directly support engineering productivity and experience.

Essential Responsibilities

Directly manage software development projects (including programme management) and execution through individuals contributors, and may lead project teams across platforms or groups.

Implement processes to drive strong operational hygiene for all components and systems within their group.

Deliver projects with quality and timeliness that impact their domain and potentially one other.

Manage the roadmap for a scrum team responsible for technical issues of diverse scope, analysing current business or technological trends.

Communicate technical issues with non‑technical audiences.

Analyse multiple sources of information and identify & resolve complex technical, operational, and organisational problems relating to software development.

Collaborate with direct team, managers in the organisation, stakeholders such as Product Owners & PMO.

Expected Qualifications

5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Additional Responsibilities

Lead a distributed team of DevOps engineers across San Jose, California, Mexico, Bangalore, and Chicago, setting a clear vision and strategy for PayPal mobile application delivery pipelines.

Collaborate with stakeholders and management to plan and define roadmaps for mobile build infrastructure, automation, and deployment processes, providing regular weekly status updates on project deliverables.

Champion engineering excellence through robust scrum practices, establishing effective sprint cadences, ceremonies, and delivery rhythms.

Drive operational excellence by implementing comprehensive observability solutions, monitoring, alerting, and SLA management to ensure pipeline reliability and performance.

Oversee engineering standards by which mobile teams at PayPal build, test, and deploy applications at scale, advocating best practices in pipeline automation, build optimisation, security scanning, and release management.

Provide hands‑on technical guidance to engineers on the team as they tackle complex challenges.

Work closely with Platform Engineers and mobile engineering teams to support their day‑to‑day development needs, partnering with security, infrastructure, and product teams to enable mobile teams to move quickly and deploy confidently.

Frame solutions in terms of enabling faster, safer releases that improve customer experience, understanding the mobile DevOps landscape and what "good looks like" across existing tools and methodologies.

Additional Qualifications

Proven experience in senior leadership roles within software engineering overseeing mobile DevOps, CI/CD pipelines, or mobile platform engineering.

Strong background in iOS or Android development, with deep understanding of mobile development workflows, build processes, and deployment challenges.

Demonstrated expertise in engineering and operational excellence, implementing and leading agile/scrum practices, sprint planning, retrospectives, and continuous improvement initiatives.

Strong experience with observability platforms, monitoring, logging, and alerting systems.

Experience leading geographically distributed teams across multiple regions and time zones.

Experience managing DevOps engineers with the technical depth to provide hands‑on guidance and mentorship.

Strong technical background in mobile build systems (Xcode, Gradle), CI/CD platforms (experience with Harness is a plus), containerisation, and cloud infrastructure (AWS, GCP, Azure).

Excellent strategic thinking, with the ability to lead and inspire teams across global locations and drive adoption of DevOps best practices across the mobile engineering organisation.

Demonstrated ability to collaborate effectively with cross‑functional teams, including mobile engineering, Platform Engineers, QA, security, product, and infrastructure teams.

Benefits PayPal offers a comprehensive benefits package including health, dental, vision, and other medical benefits, employee share options, a flexible work environment, and resources that support financial, physical, and mental health.

EEO Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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