Synchrony
Role Summary
VP, Portfolio Fraud Manager role is responsible for driving analytic insights and fraud initiatives for the full suite of Lowe’s credit products. The role reports to the Portfolio Credit Leader for Lowe’s and involves project management and collaboration with IT teams to drive change/controls within credit and across the client infrastructure and buying platforms. The candidate handles escalations while identifying opportunities to minimize fraud losses and optimize strategies for a better customer experience across the entire lifecycle. Essential Responsibilities
Work closely with Lowe’s and Synchrony cross functional fraud teams to optimize strategy & policies to help mitigate fraud risk for both Synchrony and the partner while finding opportunities to grow the portfolio Help develop & optimize fraud strategies for Lowe’s consumer & Commercial portfolios, in collaboration with Synchrony fraud strategy and infrastructure organizations Partner with strategy and provide deep analytics to drive advanced targeting strategies Prepare and present client facing and leadership team presentations to facilitate informed decisions Collaborate with Lowe’s Asset protection teams to share emerging risks and trends across both companies and provide insight on how to solve Work closely with Lowe’s with new platform launches and/or changes made to their existing processes to limit/address emerging new risk or allow unwanted gaps to occur Oversee fraud chargebacks and ensure procedural guidance is being upheld Execute, monitor, and drive process improvement of existing fraud strategies for all Lowe’s products Be a leader in driving enhanced strategies, using champion/challenger leanings to manage fraud risk Responsible for providing clear guidance to the organization on risk appetite and prudent growth Maintain and develop reporting and ad-hoc analytics with SAS, Tableau and other data tools to draw conclusions and drive recommendations Engage with cross functional fraud leaders to identity industry trends, new score to leverage, and evolving protection to offer Lowe’s Drive and influence across leadership levels regards initiatives and results, as well as participate in strategizing with portfolio credit teams Ad hoc analytics / insights, validations, remediations Build for the future by understanding industry, economic and business needs Maintain effective and credible challenge of critical decisions and business processes Qualifications
Bachelor’s degree and 7+ years in a consumer and/or commercial Fraud/Credit/ Risk, Finance, or Analytics role or in lieu of a Bachelor's degree, 11+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others. Ability and flexibility to travel for business as required Desired Characteristics
Natural curiosity and passion to drive change in consumer banking for the better Advanced programming with SAS, R or Python Experience analyzing large data sets to derive strategic, segments, actionable credit insights Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions Experience developing Consumer / Commercial Fraud (or credit) Strategies Ability to conduct advanced data analysis and complex designs algorithm Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Fraud strategies Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders Leadership experience operating at a strategic level as part of a cross functional team Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree Compensation
Salary range:
135,000.00 - 230,000.00
USD Annual and is eligible for an annual bonus based on individual and company performance. Eligibility Requirements
You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. Commitment
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. Representations are available from 8am – 5pm Monday to Friday, Central Standard Time. Job Family Group
Credit
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VP, Portfolio Fraud Manager role is responsible for driving analytic insights and fraud initiatives for the full suite of Lowe’s credit products. The role reports to the Portfolio Credit Leader for Lowe’s and involves project management and collaboration with IT teams to drive change/controls within credit and across the client infrastructure and buying platforms. The candidate handles escalations while identifying opportunities to minimize fraud losses and optimize strategies for a better customer experience across the entire lifecycle. Essential Responsibilities
Work closely with Lowe’s and Synchrony cross functional fraud teams to optimize strategy & policies to help mitigate fraud risk for both Synchrony and the partner while finding opportunities to grow the portfolio Help develop & optimize fraud strategies for Lowe’s consumer & Commercial portfolios, in collaboration with Synchrony fraud strategy and infrastructure organizations Partner with strategy and provide deep analytics to drive advanced targeting strategies Prepare and present client facing and leadership team presentations to facilitate informed decisions Collaborate with Lowe’s Asset protection teams to share emerging risks and trends across both companies and provide insight on how to solve Work closely with Lowe’s with new platform launches and/or changes made to their existing processes to limit/address emerging new risk or allow unwanted gaps to occur Oversee fraud chargebacks and ensure procedural guidance is being upheld Execute, monitor, and drive process improvement of existing fraud strategies for all Lowe’s products Be a leader in driving enhanced strategies, using champion/challenger leanings to manage fraud risk Responsible for providing clear guidance to the organization on risk appetite and prudent growth Maintain and develop reporting and ad-hoc analytics with SAS, Tableau and other data tools to draw conclusions and drive recommendations Engage with cross functional fraud leaders to identity industry trends, new score to leverage, and evolving protection to offer Lowe’s Drive and influence across leadership levels regards initiatives and results, as well as participate in strategizing with portfolio credit teams Ad hoc analytics / insights, validations, remediations Build for the future by understanding industry, economic and business needs Maintain effective and credible challenge of critical decisions and business processes Qualifications
Bachelor’s degree and 7+ years in a consumer and/or commercial Fraud/Credit/ Risk, Finance, or Analytics role or in lieu of a Bachelor's degree, 11+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others. Ability and flexibility to travel for business as required Desired Characteristics
Natural curiosity and passion to drive change in consumer banking for the better Advanced programming with SAS, R or Python Experience analyzing large data sets to derive strategic, segments, actionable credit insights Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions Experience developing Consumer / Commercial Fraud (or credit) Strategies Ability to conduct advanced data analysis and complex designs algorithm Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Fraud strategies Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders Leadership experience operating at a strategic level as part of a cross functional team Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree Compensation
Salary range:
135,000.00 - 230,000.00
USD Annual and is eligible for an annual bonus based on individual and company performance. Eligibility Requirements
You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. Commitment
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. Representations are available from 8am – 5pm Monday to Friday, Central Standard Time. Job Family Group
Credit
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