KPMG US
Associate Director, Identity Access Management (IAM)
KPMG US, Grand Rapids, Michigan, us, 49528
Associate Director, Identity Access Management (IAM)
Join KPMG US as an Associate Director, Identity Access Management (IAM) to lead and motivate a global team of internal and vendor-provided identity and access management professionals. This role is part of KPMG International’s Global Technology & Group and focuses on delivering critical authentication services such as SSO and MFA using Entra ID and Okta.
Responsibilities
Lead and motivate a global team of IAM professionals, fostering a culture of high performance, collaboration, and continuous improvement.
Manage delivery of critical authentication services, including SSO and MFA, primarily leveraging Entra ID and Okta, to secure cloud and on‑premise solutions.
Serve as the primary point of contact for internal customers, ensuring a high level of service and satisfaction by effectively communicating technical concepts to non‑technical audiences and managing expectations.
Develop and maintain strong relationships with internal stakeholders and external vendors, negotiating and communicating to align on service delivery, enhancements, and strategic goals.
Oversee performance of the managed services agreement with the team’s trusted vendor, ensuring SLAs are met and value is delivered.
Contribute to the IAM service roadmap and strategy, identifying opportunities for service improvement and ensuring alignment with the organization’s evolving technology needs.
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.
Qualifications
Minimum ten years of recent experience, with at least five years of qualified experience in IAM leadership.
Bachelor’s degree from an accredited college or university, or five years of relevant work experience deemed equivalent.
Experience delivering a high standard of customer service, guiding both technical and non‑technical stakeholders.
Passion for leading and developing people, with exceptional communication, negotiation, and interpersonal skills to motivate the team and build strong relationships.
Strategic mindset and ability to keep a team focused on achieving operational excellence and long‑term goals.
Authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor applicants for U.S. work visa status for this opportunity.
Benefits & How We Work We offer a comprehensive, competitive benefits package, including medical, dental, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits. Our Total Rewards package supports your mental health, provides personal time off, and includes paid holidays. More details can be found on our Careers site.
Equal Opportunity Employer KPMG is an equal‑opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.
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Responsibilities
Lead and motivate a global team of IAM professionals, fostering a culture of high performance, collaboration, and continuous improvement.
Manage delivery of critical authentication services, including SSO and MFA, primarily leveraging Entra ID and Okta, to secure cloud and on‑premise solutions.
Serve as the primary point of contact for internal customers, ensuring a high level of service and satisfaction by effectively communicating technical concepts to non‑technical audiences and managing expectations.
Develop and maintain strong relationships with internal stakeholders and external vendors, negotiating and communicating to align on service delivery, enhancements, and strategic goals.
Oversee performance of the managed services agreement with the team’s trusted vendor, ensuring SLAs are met and value is delivered.
Contribute to the IAM service roadmap and strategy, identifying opportunities for service improvement and ensuring alignment with the organization’s evolving technology needs.
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.
Qualifications
Minimum ten years of recent experience, with at least five years of qualified experience in IAM leadership.
Bachelor’s degree from an accredited college or university, or five years of relevant work experience deemed equivalent.
Experience delivering a high standard of customer service, guiding both technical and non‑technical stakeholders.
Passion for leading and developing people, with exceptional communication, negotiation, and interpersonal skills to motivate the team and build strong relationships.
Strategic mindset and ability to keep a team focused on achieving operational excellence and long‑term goals.
Authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor applicants for U.S. work visa status for this opportunity.
Benefits & How We Work We offer a comprehensive, competitive benefits package, including medical, dental, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits. Our Total Rewards package supports your mental health, provides personal time off, and includes paid holidays. More details can be found on our Careers site.
Equal Opportunity Employer KPMG is an equal‑opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.
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