Framebridge
Framebridge has reimagined the custom framing experience to deliver beautiful, convenient custom framing for a modern lifestyle. We’ve eliminated the hassle and expense of traditional framing with our digitally-native online experience, convenient retail locations, and centralized manufacturing studios. We make it easy and fun to custom frame the things you love, and we’ve proudly framed over 2.5 million pieces and counting. To fulfill our mission, we have to build a great team across a number of disciplines – ecommerce, retail, design and manufacturing.
We are a consumer business operating online and in our over 38 retail stores – and growing. We operate multiple manufacturing facilities in Richmond, KY, Stanton KY, Winchester, VA and our newest location in Henderson, NV, that allow us to deliver a high‑quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.
At our manufacturing studio, our team is responsible for creating and assembling customer orders from our retail stores and online business. These may include beautiful pieces of timeless art, mounting a piece of clothing or a tapestry, or framing an unforgettable photo from an unforgettable moment. Our team processes the orders from custom technology, measures all the inputs to the highest quality, and cuts, mounts and frames the art with pristine perfection. We are detail‑oriented craftsmen and makers who work with our hands all day to ensure our customers’ prized possessions are taken care of and that the end product surpasses expectations.
Role Summary As an Art Tech you will play a crucial role in the custom framing process. You will use custom technology to read and receive orders from our customers and ensure that we have accurate measurements, color and style selections, and all the information required to create the customer’s vision for their unique pieces. You will be responsible for applying hardware to assembled picture and art frames and conducting final quality checks to ensure customer satisfaction. Each order is custom and so you will need great attention to detail since no two pieces of art are alike! You will collaborate with team members to meet production goals and oversee the entire lifecycle of customer pieces, from work order completion to mounting, assembly, and final quality control.
Responsibilities
Document customer framing preferences that are special to each order including how the customer envisions their final product look
Accurately input measurements, ensuring compatibility of art and the customer’s selections of frames and mount boards
Support mat orders as needed; cross‑train to support framing and mounting processes
Work with our customer experience and leadership team to elevate any questions or concerns regarding customer artwork or orders
Prepare and mount art pieces according to customer specifications to help make customers’ visions come to life
Meticulously assemble fine artwork pieces, adhering to stringent quality standards and precise measurements
Review work orders, utilize specific mount types, and execute precise mounting procedures
Use hand tools and computer systems for documentation and application
Responsible for delicate components and for quality assurance of each art piece
Precisely trim surrounding materials to protect customer artwork using appropriate tools and methods
Leverage visual‑spatial skills for aesthetically pleasing presentation of final products
Meet production and quality goals to support Framebridge’s overall business needs
Qualifications
Acute attention to detail and commitment to craftsmanship
Deep appreciation and care for the integrity of art and a strong aesthetic to help preserve the allure of each piece worked on
Adaptable and comfortable working in a fast‑paced and changing environment
Adept at using measuring tape and tools for accuracy
Excellent at problem solving, time management, and creativity
Effective communication skills
Computer literacy, including basic software applications
Ability to identify color and shade differences with a keen eye
Collaborative mindset and capable of working well with others in a team environment
Ability to discern when assistance or escalation is needed
Willingness to help whenever needed and maintain and promote a positive work culture
Appreciation for art and care for customer experience
Physical Qualifications
Standing/walking 8+ hours a day
Lifting 10–25 pounds
Personal protective equipment: safety glasses
Skills to Have or Learn
Deep understanding of mount types and techniques for achieving them
Familiarity with materials and art mediums
Ability to identify the safest and most suitable mounting methods for each artwork
Best practices in art safety
Benefits
Health benefits: three medical plan options so you and yours stay healthy
401(k) and pension: saving opportunities to help you dream big and prepare for the future
Vacation policy: paid time off so you can rest, recharge, and reframe
Discounts & perks: because we love what we do
Equal Opportunity Employer Statement Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Job Title Operations‑Art Technician
Time Type Full time
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We are a consumer business operating online and in our over 38 retail stores – and growing. We operate multiple manufacturing facilities in Richmond, KY, Stanton KY, Winchester, VA and our newest location in Henderson, NV, that allow us to deliver a high‑quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.
At our manufacturing studio, our team is responsible for creating and assembling customer orders from our retail stores and online business. These may include beautiful pieces of timeless art, mounting a piece of clothing or a tapestry, or framing an unforgettable photo from an unforgettable moment. Our team processes the orders from custom technology, measures all the inputs to the highest quality, and cuts, mounts and frames the art with pristine perfection. We are detail‑oriented craftsmen and makers who work with our hands all day to ensure our customers’ prized possessions are taken care of and that the end product surpasses expectations.
Role Summary As an Art Tech you will play a crucial role in the custom framing process. You will use custom technology to read and receive orders from our customers and ensure that we have accurate measurements, color and style selections, and all the information required to create the customer’s vision for their unique pieces. You will be responsible for applying hardware to assembled picture and art frames and conducting final quality checks to ensure customer satisfaction. Each order is custom and so you will need great attention to detail since no two pieces of art are alike! You will collaborate with team members to meet production goals and oversee the entire lifecycle of customer pieces, from work order completion to mounting, assembly, and final quality control.
Responsibilities
Document customer framing preferences that are special to each order including how the customer envisions their final product look
Accurately input measurements, ensuring compatibility of art and the customer’s selections of frames and mount boards
Support mat orders as needed; cross‑train to support framing and mounting processes
Work with our customer experience and leadership team to elevate any questions or concerns regarding customer artwork or orders
Prepare and mount art pieces according to customer specifications to help make customers’ visions come to life
Meticulously assemble fine artwork pieces, adhering to stringent quality standards and precise measurements
Review work orders, utilize specific mount types, and execute precise mounting procedures
Use hand tools and computer systems for documentation and application
Responsible for delicate components and for quality assurance of each art piece
Precisely trim surrounding materials to protect customer artwork using appropriate tools and methods
Leverage visual‑spatial skills for aesthetically pleasing presentation of final products
Meet production and quality goals to support Framebridge’s overall business needs
Qualifications
Acute attention to detail and commitment to craftsmanship
Deep appreciation and care for the integrity of art and a strong aesthetic to help preserve the allure of each piece worked on
Adaptable and comfortable working in a fast‑paced and changing environment
Adept at using measuring tape and tools for accuracy
Excellent at problem solving, time management, and creativity
Effective communication skills
Computer literacy, including basic software applications
Ability to identify color and shade differences with a keen eye
Collaborative mindset and capable of working well with others in a team environment
Ability to discern when assistance or escalation is needed
Willingness to help whenever needed and maintain and promote a positive work culture
Appreciation for art and care for customer experience
Physical Qualifications
Standing/walking 8+ hours a day
Lifting 10–25 pounds
Personal protective equipment: safety glasses
Skills to Have or Learn
Deep understanding of mount types and techniques for achieving them
Familiarity with materials and art mediums
Ability to identify the safest and most suitable mounting methods for each artwork
Best practices in art safety
Benefits
Health benefits: three medical plan options so you and yours stay healthy
401(k) and pension: saving opportunities to help you dream big and prepare for the future
Vacation policy: paid time off so you can rest, recharge, and reframe
Discounts & perks: because we love what we do
Equal Opportunity Employer Statement Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Job Title Operations‑Art Technician
Time Type Full time
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