Playa Bowls
Shift Leader
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Shift Leader
role at
Playa Bowls
Who We Are Playa Bowls is New Jersey's original Acai shop founded in 2014. Our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300‑unit operator and franchisor of the leading fast‑casual restaurant concept.
What We Offer
Competitive hourly wage plus credit card and cash tips
Medical, dental, health benefits and more
Advancement opportunity through Playa Bowls training program
Fun environment with dancing, smiling and lots of fun
Employee discounts: 50% off and one free bowl during your shift; 30% off if not working
Who You Are You’re a positive and enthusiastic people‑person with a passion for fruit, superfoods and all things healthy. As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which management is not present. You should be comfortable delegating tasks and excel at doing so in a manner that prioritizes the needs of the shop. If you enjoy fast‑paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do
Manage and maintain the quality of food, discarding product when necessary
Delegate work to employees responsibly
Lead opening and closing shifts
Issue refunds
Solve customer issues politely and professionally
Record inventory levels throughout the shift and at the end of the night
Count the register, safe, and deposit
Communicate effectively with management regarding any issues during the shift
Ensure tasks are completed in a timely manner and in accordance with company standards
Live the Playa Bowls mission, purpose, and values
What You’ll Bring
Commitment to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction
Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development
Proven ability to remain flexible and adaptable in a fast‑paced dynamic environment, quickly adjusting to changing priorities and customer needs to maintain seamless operations
Skill at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service
Clear and effective communication with team members, managers, and customers, with the ability to delegate tasks and provide instructions concisely
Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly
Demonstration of empathy, understanding, and active listening skills when addressing concerns or ideas towards team members and customers
Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation
Requirements
Must be available to work 5 shifts a week, minimum of 30 hours a week
Must be available weekends but expected to work as the business dictates
Must pass required PB Food Safety certification within 3 months of employment
Essential Physical Functions
Ability to remain in a stationary position for prolonged periods of time
Ability to lift or otherwise move 25–40 pounds occasionally
Ability to retrieve items from high and low shelving, fridge/freezer, and under counters
Tolerance for occasionally loud environments (high powered blenders, timers, and order notifications)
Ability to frequently move about inside the establishment to access the POS cash register, assemble guest orders, clear tables, restock inventory, etc.
Mission Inspire and support our communities one bowl at a time.
Values Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
Additional Information Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Minimum of 3–5 shifts a week. Open availability with closing shifts preferred (3:30 pm–4 pm until 9:30–10:30 pm).
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Shift Leader
role at
Playa Bowls
Who We Are Playa Bowls is New Jersey's original Acai shop founded in 2014. Our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300‑unit operator and franchisor of the leading fast‑casual restaurant concept.
What We Offer
Competitive hourly wage plus credit card and cash tips
Medical, dental, health benefits and more
Advancement opportunity through Playa Bowls training program
Fun environment with dancing, smiling and lots of fun
Employee discounts: 50% off and one free bowl during your shift; 30% off if not working
Who You Are You’re a positive and enthusiastic people‑person with a passion for fruit, superfoods and all things healthy. As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which management is not present. You should be comfortable delegating tasks and excel at doing so in a manner that prioritizes the needs of the shop. If you enjoy fast‑paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do
Manage and maintain the quality of food, discarding product when necessary
Delegate work to employees responsibly
Lead opening and closing shifts
Issue refunds
Solve customer issues politely and professionally
Record inventory levels throughout the shift and at the end of the night
Count the register, safe, and deposit
Communicate effectively with management regarding any issues during the shift
Ensure tasks are completed in a timely manner and in accordance with company standards
Live the Playa Bowls mission, purpose, and values
What You’ll Bring
Commitment to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction
Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development
Proven ability to remain flexible and adaptable in a fast‑paced dynamic environment, quickly adjusting to changing priorities and customer needs to maintain seamless operations
Skill at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service
Clear and effective communication with team members, managers, and customers, with the ability to delegate tasks and provide instructions concisely
Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly
Demonstration of empathy, understanding, and active listening skills when addressing concerns or ideas towards team members and customers
Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation
Requirements
Must be available to work 5 shifts a week, minimum of 30 hours a week
Must be available weekends but expected to work as the business dictates
Must pass required PB Food Safety certification within 3 months of employment
Essential Physical Functions
Ability to remain in a stationary position for prolonged periods of time
Ability to lift or otherwise move 25–40 pounds occasionally
Ability to retrieve items from high and low shelving, fridge/freezer, and under counters
Tolerance for occasionally loud environments (high powered blenders, timers, and order notifications)
Ability to frequently move about inside the establishment to access the POS cash register, assemble guest orders, clear tables, restock inventory, etc.
Mission Inspire and support our communities one bowl at a time.
Values Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
Additional Information Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Minimum of 3–5 shifts a week. Open availability with closing shifts preferred (3:30 pm–4 pm until 9:30–10:30 pm).
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