Chief of Staff - Lead Operations Engineering

Our Engineering Operations team within the AT&T Consumer Technology Experience organization is committed to delivering groundbreaking, highly resilient, and secure technology solutions that elevate and simplify customer experiences. Bring your innovative ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. At AT&T, you won’t just envision the future—you’ll create it. **Join AT&T and Reimagine the Future of Connectivity!****Hands-On Leadership**: Actively engage in tasks to ensure the timely completion of deliverables and administrative responsibilities without requiring continual guidance.**Creative Thinking**: Combine attention to detail with the ability to comprehend and communicate the “big picture.”**Hands-On Leadership**: Actively engage in tasks to ensure their timely completion without requiring continual guidance.**Creative Problem-Solving**: Combine attention to detail with the ability to grasp the broader context and strategic goals.**Technical Proficiency**: Utilize expertise in analytics platforms such as Advanced Excel, Tableau, and PowerBI to develop comprehensive dashboards and reports.**Independent Work**: Demonstrate the ability to work independently, using good judgment and self-motivation to drive tasks to completion.**Educational Background**: Bachelor’s degree in Business Management, Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience**Technical Experience**:* 7+ years’ experience with complex technology initiatives involving data analysis, software engineering, and program management.* 7+ years of experience in large technology organizations working in agile methodology.* Experience managing large-scale cross-functional initiatives and programs.* Experience developing and executing performance management roadmaps.* **Analytics & Collaboration Tools**: Proficiency in using analytics platforms such as Advanced Excel, Tableau, and PowerBI to develop dashboards and reports. Expertise with collaboration, publishing, and design tools to coordinate team activities and professional communications, including MS Teams, SharePoint, PowerPoint, Word, Wikis, Adobe Photoshop, video/audio editing, and social media.* **Communication Skills**: Ability to convey information clearly and work effectively across internal and external teams.* **Customer Focus**: Customer-focused mindset with skills in managing expectations, providing proactive status updates, and producing high-quality work products.* **Problem-Solving Skills**: Strong analytical and problem-solving abilities.* **Interpersonal Skills**: Excellent communication (oral, written, presentation), interpersonal, and consultative skills.* **Independent Work**: Ability to work independently with good judgment.* **Self-Motivation**: Self-driven with a genuine desire to learn new skills.**Chief of Staff Experience**: 5+ years of Chief of Staff or Performance Management experience working directly with product and software engineering organizations.**Advanced Education**: Master’s degree in Business, Computer Science, Information Systems, or a related field.**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.

No relocation is offered

Our** Lead Operations Engineering - Chief of Staffearns between $118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

**Joining our team comes with amazing perks and benefits:*** Medical/Dental/Vision coverage* 401(k) plan* Tuition reimbursement program* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)* Paid Parental Leave* Paid Caregiver Leave* Additional sick leave beyond what state and local law require may be available but is unprotected* Adoption Reimbursement* Disability Benefits (short term and long term)* Life and Accidental Death Insurance* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal* Employee Assistance Programs (EAP)* Extensive employee wellness programs* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone #J-18808-Ljbffr