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Club Pilates Manhattan Beach

Studio General Manager

Club Pilates Manhattan Beach, Brea, California, United States, 92631

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As a General Manager, your #1 priority is driving daily membership sales, generating leads, and creating a high-performance sales culture—all while delivering a world-class member experience. You’ll lead from the front by hitting personal sales goals, developing a strong in-studio community, and mentoring a results-driven team. This is a sales-first leadership position ideal for someone who thrives on metrics, motivation, and movement. Compensation: $70,000–$85,000 base salary + uncapped commission & performance bonuses.

Responsibilities

Sales & Lead Generation (Top Priority)

Consistently meet and exceed personal and team sales goals

Drive weekly lead generation through:

Local business outreach

Grassroots events and pop-ups

Referral programs

Community engagement partnerships

Execute the LASER sales process to convert leads to long-term members

Collaborate with ownership to forecast and execute against weekly/monthly revenue targets

Strategic Planning & Performance Management

Set clear team KPIs and revenue goals with aligned daily/weekly action plans

Lead weekly strategy meetings and monthly sales reviews

Leverage reports to identify performance gaps and implement solutions

Optimize all studio revenue streams: memberships, class packages, and retail

Retention & Member Experience

Build rapport with every member to support satisfaction and retention

Address and resolve member concerns with urgency and care

Implement proactive strategies like check-ins for low-usage members, milestone rewards, and VIP member touchpoints

Monitor daily retention reports and manage follow-up tasks

Team Leadership & Culture

Recruit, onboard, and develop an exceptional sales and front desk team

Deliver regular sales training, coaching, and role-play sessions

Motivate the team to exceed targets with a clear path to commissions and incentives

Uphold Club Pilates’s brand values through consistent team accountability and culture building

Studio Operations

Oversee day-to-day operations, cleanliness, and presentation of the studio

Manage staff schedules and class coverage to ensure optimal studio flow

Ensure tech functionality and submit support tickets as needed

Enforce compliance with local, state, and federal labor laws and Rumble policies

Be onsite full-time, including evenings and weekends as required

Qualifications

2+ years of sales leadership experience, ideally in fitness, hospitality, or service-based industries

Proven success in hitting personal and team sales goals

High-energy leadership style with the ability to inspire, train, and manage a small team

Strong interpersonal and written communication skills

Proficient in CRM systems and sales reporting tools

Highly organized and detail-oriented with a passion for problem-solving

Passionate about fitness

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