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Children’s Services, incorporated

Assistant Director of Quality Improvement

Children’s Services, incorporated, Los Angeles, California, United States, 90079

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Job Details Job Location:

Wilshire - Los Angeles, CA 90036

Position Type:

Full Time

Education Level:

Graduate Degree

Salary Range:

$80,000.00 - $85,000.00 Salary

Job Shift:

Day

Mission Statement Aviva believes every child and every family in our Los Angeles community deserves the chance for a brighter future. We provide compassionate support, therapeutic services, and guidance to at-risk children and families.

Job Summary Under the supervision of the Director of Quality Improvement, the Assistant Director of Quality Improvement (QI) will assist in the planning, organization, and coordination of agency compliance efforts for licensure, accreditation, regulatory and governmental agency standards. The Assistant Director of QI is responsible for upholding regulations established by the Departments of Children and Family Services, Probation and Mental Health of the County of Los Angeles.

Essential Functions

Assist in agency compliance with relevant county, state, federal and COA regulations/standards

Conduct clinical trainings for staff including but not limited to documentation and mental health assessments

Assist with improving department workflow systems and administrative forms

Assist with developing department related policies and procedures as well as best practice guidelines, checklists and trainings

Collaborate with other programs/departments to understand QI support.

Support QI staff to maintain medical record audit readiness and participate actively during agency external audits

Complete monthly clinical case record review to manage risk

Complete monthly reports regarding completed case record reviews and risk assessment.

Conduct periodic internal audits of client charts from all programs/departments with a focus on compliance, accuracy, quality and medical necessity

Assist newly hired employees with understanding QI standards and general processes.

Plan and conduct orientation on HIPAA, regulatory updates and or changes

Prepare reports, supply information and organize documentation

Serve as a resource for staff implementation of departmental Quality Management and Utilization Review

Sensitive and responsive to the cultural differences among the agency’s client population

Actively participate in quality improvement projects

The Assistant Director of QI will take on special projects or additional duties as assigned by the Director of Quality Improvement and/or the Chief Operating Officer.

Qualifications Competency Requirements:

Highly organized

Experience with training and orienting staff on regulatory updates

Ability to speak, read, write and understand English

Ability to work effectively as a member of a multi-disciplinary team

Must have excellent oral and written communication skills

Possess an open mind and be adaptable to handling a wide variety of tasks as they arise

Strong time management skills

Must have working knowledge of Council on Accreditation (COA), DMH, DCFS and Probation standards and regulations

Education and Experience:

Master’s degree in Social Work, Marriage Family Therapy or Psychology or from a regionally accredited university required

Experience in Quality Improvement/Utilization Review/Clinical Records Programs in a hospital or mental health setting preferred

Experience in a supervisory position preferred

Certifications/Licenses:

LMFT or LCSW issued by the Board of Behavioral Sciences or license eligible

Valid CA driver’s license

Additional Requirements:

Tuberculosis clearance

Department of Justice/Fingerprint clearance

Satisfactory completion of health screening

Proof of legal eligibility to work in the United States

Satisfactory driving record

Delegates Authority To:

N/A

Physical Demands:

While performing the duties of a Clinical QI Coordinator, the employee is frequently required to sit, stand, and use their fingers to manipulate a keyboard or writing instrument. The employee is occasionally required to walk, drive, bend, or lift objects heavier than 10 pounds. The employee is rarely required to run.

Work Environment:

The work environment is primarily indoors. The noise level varies from quiet to moderate.

This Job Description has been developed to identify some of the duties and responsibilities of this position. It is not intended to limit or encompass all duties and responsibilities of the position.

Aviva Family and Children's Services at its sole and absolute discretion, expressly reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this and all job descriptions.

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