Seminole State College of Florida
Business Data Analyst, Systems & Technology
Seminole State College of Florida, Sanford, Florida, United States, 32771
Business Data Analyst, Systems & Technology
The Business Data Analyst, Systems & Technology plans, coordinates, and leads technical and functional projects for the department and Student Affairs division. Performs complex data analysis to drive data-informed decisions, develops efficient processes, and creates actionable reports for the department and Student Affairs Division. Disseminates best practices, creates technical documentation, and ensures staff are trained on current and new applications. Supervises technical and functional staff.
Essential Functions
Supervises technical/functional staff to ensure timely and accurate processes, including mentoring, coaching, scheduling, managing workload, training, development, and performance evaluation.
Leads technical/functional team in developing comprehensive test cases. Coordinates and evaluates testing results, ensures system data integrity and quality, and manages system problems and errors with assigned developers.
Collects, organizes, and analyzes institutional data to learn trends, provide actionable insights, and identify areas of improvement for the department and Student Affairs Division.
Creates queries and reports to extract and analyze data from Peoplesoft Campus Solutions and other data sources to meet the analytical needs of Student Affairs.
Coordinates beginning and end-of-term functions including multiple term registration, term activations, enrollment appointments, grade roster validations, grade posting, and reporting of student academic progress and honors.
Coordinates PeopleSoft bundle and system upgrade testing for Student Affairs. Leads Technical/functional team members to ensure the student life cycle is fully assessed for all departments.
Collaborates with other business and technical staff to analyze Student Affairs functional requirements, develop fit/gap analyses, and translate user expectations into technical specifications for future process enhancements and customizations.
Acts as a liaison between the Registrar’s Office and technical staff, overseeing the development, implementation, and enhancement of business processes. Leads and facilitates the analysis of the department’s business processes, practices, and workflows for improvements, ensuring effective operations of system processes.
Coordinates the testing of new software functionality during upgrades to ensure optimal system performance. Recommends modifications to PeopleSoft Campus Solutions as needed.
Develops and maintains comprehensive business process documentation and operational user guides for PeopleSoft Campus Solutions and other applications, ensuring compliance with college brand standards.
Oversees the timely and accurate submission of student data to the National Student Clearinghouse (NSC). Collaborates with the NSC and technical/functional team to update reports, reconcile and resolve reporting issues, and accommodate changes.
Stays current on higher education best practices and new technologies related to leveraging data analytics in student services/affairs.
Performs other duties as may be required or assigned.
Required Qualifications
Bachelor’s degree from a regionally or nationally accredited institution.
Three years of experience working with Enterprise Resource Planning (ERP) systems, such as Peoplesoft or Banner.
One year of experience with relational databases, SQL, and query writing.
One year of team lead or supervisory experience.
Desired Qualifications
Bachelor’s degree from a regionally or nationally accredited institution in Information Technology or related field.
Experience working with PeopleSoft Query Manager or creating dashboards using tools such as Power BI.
Experience in Project Management.
Knowledge, Skills & Abilities
Develops and maintains expert technical and operational knowledge of Registrar’s Office core functions.
Excellent organizational, research, and problem-solving skills with the ability to prioritize effectively.
Ability to troubleshoot, research, and resolve root cause issues.
Excellent verbal, written, presentation, and interpersonal communication skills.
Excellent Microsoft Office 365 skills (Outlook, Excel, Word) and the ability to become proficient with videoconferencing applications, including Teams/Zoom.
Ability to work cross-functionally, lead projects, and facilitate trainings.
Ability to collaborate with staff of different technical aptitudes and communicate technical information to a non-technical audience.
Proficient in SQL or query writing.
Ability to work independently.
Ability to demonstrate a professional, courteous demeanor.
Committed to working in a multicultural environment.
Work Environment & Special Considerations
Works in an office environment.
May occasionally work flexible hours, such as graduation, evenings, weekends, and during spring break.
May travel between campuses and to other local destinations.
This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
The college anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to carry a personal cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.
This position is not eligible for Veteran’s Preference.
Pay, Benefits, and Work Schedule
Flexible work options with a 37.5 hour work week and generous paid time off (holidays, annual and sick leave, and College Breaks)
A variety of paid health, dental, and life insurance coverages
Wellness incentives and free gym membership at the Raider Fitness Center
FRS retirement and other options
Professional Development and Paid Tuition
Free on campus parking, Lynx bus service
Conditions of Employment Finalists and individuals recommended for employment at Seminole State College must reside in the State of Florida at the time of hire and may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal background checks and fingerprinting will be conducted for all new employees and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security‑sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver’s license check, previous employment and references.
How to Apply Applicants must complete the entire online application and include work history even if attaching a resume.
Required Documents
Resume
Cover Letter
Transcripts showing the date of degree conferral; this applies to Seminole State College employees as well as external candidates (unofficial copies accepted for application purposes). Official Transcripts are REQUIRED upon hire.
Letters of recommendation are strongly encouraged.
To Attach Additional Documents
From the
application portal , scroll to the bottom and click on Employment
Under For Job Seekers, click on Complete or Review an Existing Application
Select either Sign In with existing username and password or New User to create an account
Click on My Job Applications to view applied jobs, resumes and attachments
Click on the + under My Cover Letters and Attachments to attach documents.
Equal Employment Opportunity Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.
Other Information Veterans' Preference Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered job applicants. Moreover, in recognition of the valuable contributions made by veterans, the College also considers any applicant’s military service background when filling job positions not covered by Veteran’s Preference laws. To claim Veteran's Preference for eligible positions, a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application to claim Veterans' Preference.
Holders of Degrees from Institutions Outside the U.S. Individuals who have completed college or university coursework at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. Foreign transcripts should be evaluated by one of the organizations approved by the National Association of Credential Evaluation Services. The evaluation must be submitted at the time of application. We recommend World Education Services at P.O. Box 5087, Bowling Green Station, New York, NY 10274‑5087, telephone (212) 966‑6311 or email address www.wes.org. The interview process may be delayed until such a review has been completed.
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Essential Functions
Supervises technical/functional staff to ensure timely and accurate processes, including mentoring, coaching, scheduling, managing workload, training, development, and performance evaluation.
Leads technical/functional team in developing comprehensive test cases. Coordinates and evaluates testing results, ensures system data integrity and quality, and manages system problems and errors with assigned developers.
Collects, organizes, and analyzes institutional data to learn trends, provide actionable insights, and identify areas of improvement for the department and Student Affairs Division.
Creates queries and reports to extract and analyze data from Peoplesoft Campus Solutions and other data sources to meet the analytical needs of Student Affairs.
Coordinates beginning and end-of-term functions including multiple term registration, term activations, enrollment appointments, grade roster validations, grade posting, and reporting of student academic progress and honors.
Coordinates PeopleSoft bundle and system upgrade testing for Student Affairs. Leads Technical/functional team members to ensure the student life cycle is fully assessed for all departments.
Collaborates with other business and technical staff to analyze Student Affairs functional requirements, develop fit/gap analyses, and translate user expectations into technical specifications for future process enhancements and customizations.
Acts as a liaison between the Registrar’s Office and technical staff, overseeing the development, implementation, and enhancement of business processes. Leads and facilitates the analysis of the department’s business processes, practices, and workflows for improvements, ensuring effective operations of system processes.
Coordinates the testing of new software functionality during upgrades to ensure optimal system performance. Recommends modifications to PeopleSoft Campus Solutions as needed.
Develops and maintains comprehensive business process documentation and operational user guides for PeopleSoft Campus Solutions and other applications, ensuring compliance with college brand standards.
Oversees the timely and accurate submission of student data to the National Student Clearinghouse (NSC). Collaborates with the NSC and technical/functional team to update reports, reconcile and resolve reporting issues, and accommodate changes.
Stays current on higher education best practices and new technologies related to leveraging data analytics in student services/affairs.
Performs other duties as may be required or assigned.
Required Qualifications
Bachelor’s degree from a regionally or nationally accredited institution.
Three years of experience working with Enterprise Resource Planning (ERP) systems, such as Peoplesoft or Banner.
One year of experience with relational databases, SQL, and query writing.
One year of team lead or supervisory experience.
Desired Qualifications
Bachelor’s degree from a regionally or nationally accredited institution in Information Technology or related field.
Experience working with PeopleSoft Query Manager or creating dashboards using tools such as Power BI.
Experience in Project Management.
Knowledge, Skills & Abilities
Develops and maintains expert technical and operational knowledge of Registrar’s Office core functions.
Excellent organizational, research, and problem-solving skills with the ability to prioritize effectively.
Ability to troubleshoot, research, and resolve root cause issues.
Excellent verbal, written, presentation, and interpersonal communication skills.
Excellent Microsoft Office 365 skills (Outlook, Excel, Word) and the ability to become proficient with videoconferencing applications, including Teams/Zoom.
Ability to work cross-functionally, lead projects, and facilitate trainings.
Ability to collaborate with staff of different technical aptitudes and communicate technical information to a non-technical audience.
Proficient in SQL or query writing.
Ability to work independently.
Ability to demonstrate a professional, courteous demeanor.
Committed to working in a multicultural environment.
Work Environment & Special Considerations
Works in an office environment.
May occasionally work flexible hours, such as graduation, evenings, weekends, and during spring break.
May travel between campuses and to other local destinations.
This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
The college anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to carry a personal cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.
This position is not eligible for Veteran’s Preference.
Pay, Benefits, and Work Schedule
Flexible work options with a 37.5 hour work week and generous paid time off (holidays, annual and sick leave, and College Breaks)
A variety of paid health, dental, and life insurance coverages
Wellness incentives and free gym membership at the Raider Fitness Center
FRS retirement and other options
Professional Development and Paid Tuition
Free on campus parking, Lynx bus service
Conditions of Employment Finalists and individuals recommended for employment at Seminole State College must reside in the State of Florida at the time of hire and may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal background checks and fingerprinting will be conducted for all new employees and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security‑sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver’s license check, previous employment and references.
How to Apply Applicants must complete the entire online application and include work history even if attaching a resume.
Required Documents
Resume
Cover Letter
Transcripts showing the date of degree conferral; this applies to Seminole State College employees as well as external candidates (unofficial copies accepted for application purposes). Official Transcripts are REQUIRED upon hire.
Letters of recommendation are strongly encouraged.
To Attach Additional Documents
From the
application portal , scroll to the bottom and click on Employment
Under For Job Seekers, click on Complete or Review an Existing Application
Select either Sign In with existing username and password or New User to create an account
Click on My Job Applications to view applied jobs, resumes and attachments
Click on the + under My Cover Letters and Attachments to attach documents.
Equal Employment Opportunity Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.
Other Information Veterans' Preference Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered job applicants. Moreover, in recognition of the valuable contributions made by veterans, the College also considers any applicant’s military service background when filling job positions not covered by Veteran’s Preference laws. To claim Veteran's Preference for eligible positions, a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application to claim Veterans' Preference.
Holders of Degrees from Institutions Outside the U.S. Individuals who have completed college or university coursework at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. Foreign transcripts should be evaluated by one of the organizations approved by the National Association of Credential Evaluation Services. The evaluation must be submitted at the time of application. We recommend World Education Services at P.O. Box 5087, Bowling Green Station, New York, NY 10274‑5087, telephone (212) 966‑6311 or email address www.wes.org. The interview process may be delayed until such a review has been completed.
#J-18808-Ljbffr