Luxury Ecommerce Customer Experience Lead (Hybrid NYC)

A leading fashion brand in New York City is seeking a skilled Customer Service Manager to enhance client experiences across multiple channels. The ideal candidate will manage daily operations, resolve client concerns, and ensure timely communication while maintaining service excellence. Candidates should have over 4 years of eCommerce customer service experience and proficiency in Shopify Plus and Gorgias. Competitive salary and benefits offered. #J-18808-Ljbffr