Omnichannel Retail Service Manager — Shopify Plus

A leading staffing firm located in New York is seeking a Retail Customer Service Manager. The role involves leading customer service operations, ensuring timely responses to inquiries, and overseeing the eCommerce returns process. Ideal candidates should have extensive experience in customer service, specifically within eCommerce, possess strong skills in Shopify Plus and Gorgias, and have a passion for enhancing customer experiences. This role offers attractive benefits including medical and dental coverage. #J-18808-Ljbffr