People Incorporated
Program Operations Manager RP349 at People Incorporated
About the Role People Incorporated is seeking a
Program Operations Manager (POM)
to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person-centered environment.
Pay Rate $64,500
Schedule Monday – Friday, 9 am–5 pm with 2 weekend shifts per month, flexibility required outside of regular schedule.
Responsibilities
Oversee daily supports, medical needs, and service plans for individuals
Supervise, train, and schedule direct care staff
Maintain licensing compliance, safety drills, and quality assurance
Coordinate with guardians, clinicians, and outside agencies
Manage site budgets, payroll, and facility needs
Serve in an on‑call rotation and assist other sites as needed
Qualifications
A bachelor’s degree in human services or a related field and two years’ related experience, one year in a supervisory capacity; or an associate’s degree and three years’ related experience, one year in a supervisory capacity; or suitable combination of education and experience
Excellent oral and written communication skills
Ability to demonstrate effective project management skills
Ability to follow organization policies, procedures, and management decisions
Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults
Ability to respond adeptly and responsibly to site and division emergencies
Ability to safely transport individuals using an Agency and/or personal vehicle
A qualifying criminal background check, driving record, and a valid driver’s license
A current copy of all required health records and TB assessments
Why Join Our Team? Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities. At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, employee recognition program, professional development, opportunities for growth and industry‑leading wages and a comprehensive benefit package.
Available Benefits
4 weeks accrued paid time off
11 paid holidays annually
Health insurance
Dental insurance
Vision insurance
403(b) savings plan
Wellness activities and initiatives
Medical and dependent care flexible account
FREE life and long‑term disability insurance
Short‑term disability insurance
Select discounts through LifeMart (i.e., discount movie and theme park tickets, savings on T-Mobile)
Employee assistance program
Fitness center on site
Discounts on auto, home and renters insurance
Free financial planning/analysis
Public service student loan forgiveness program
Financial support with monthly student loan payments
Professional Development
Tuition assistance program
Financial support with monthly student loan payments
Reimbursement for C.N.A. training and licensing
FREE DDS certificate (Human Service)
Scholarship opportunities
Degree completion incentive
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Non‑profit organizations
Legal People Incorporated is a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce is key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow. United Way Member Agency. EOE.
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About the Role People Incorporated is seeking a
Program Operations Manager (POM)
to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person-centered environment.
Pay Rate $64,500
Schedule Monday – Friday, 9 am–5 pm with 2 weekend shifts per month, flexibility required outside of regular schedule.
Responsibilities
Oversee daily supports, medical needs, and service plans for individuals
Supervise, train, and schedule direct care staff
Maintain licensing compliance, safety drills, and quality assurance
Coordinate with guardians, clinicians, and outside agencies
Manage site budgets, payroll, and facility needs
Serve in an on‑call rotation and assist other sites as needed
Qualifications
A bachelor’s degree in human services or a related field and two years’ related experience, one year in a supervisory capacity; or an associate’s degree and three years’ related experience, one year in a supervisory capacity; or suitable combination of education and experience
Excellent oral and written communication skills
Ability to demonstrate effective project management skills
Ability to follow organization policies, procedures, and management decisions
Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults
Ability to respond adeptly and responsibly to site and division emergencies
Ability to safely transport individuals using an Agency and/or personal vehicle
A qualifying criminal background check, driving record, and a valid driver’s license
A current copy of all required health records and TB assessments
Why Join Our Team? Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities. At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, employee recognition program, professional development, opportunities for growth and industry‑leading wages and a comprehensive benefit package.
Available Benefits
4 weeks accrued paid time off
11 paid holidays annually
Health insurance
Dental insurance
Vision insurance
403(b) savings plan
Wellness activities and initiatives
Medical and dependent care flexible account
FREE life and long‑term disability insurance
Short‑term disability insurance
Select discounts through LifeMart (i.e., discount movie and theme park tickets, savings on T-Mobile)
Employee assistance program
Fitness center on site
Discounts on auto, home and renters insurance
Free financial planning/analysis
Public service student loan forgiveness program
Financial support with monthly student loan payments
Professional Development
Tuition assistance program
Financial support with monthly student loan payments
Reimbursement for C.N.A. training and licensing
FREE DDS certificate (Human Service)
Scholarship opportunities
Degree completion incentive
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Non‑profit organizations
Legal People Incorporated is a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce is key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow. United Way Member Agency. EOE.
#J-18808-Ljbffr