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People Incorporated

Program Operations Manager RP40

People Incorporated, Fall River, Massachusetts, us, 02720

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Program Operations Manager (RP40) People Incorporated

Pay Rate $64,500

Schedule Monday – Friday 9:00 am – 5:00 pm with 2 weekend shifts per month; flexibility required outside of the regular schedule.

Program Operations Manager – Full Time COME JOIN OUR AMAZING TEAM!!

About the Role People Incorporated is seeking a Program Operations Manager (POM) to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person‑centered environment.

Key Responsibilities

Oversee daily supports, medical needs, and service plans for individuals

Supervise, train, and schedule direct care staff

Maintain licensing compliance, conduct safety drills, and uphold quality assurance

Coordinate with guardians, clinicians, and outside agencies

Manage site budgets, payroll, and facility needs

Serve in an on‑call rotation and assist other sites as needed

Qualifications

A bachelor’s degree in human services or a related field with two years of related experience, one year in a supervisory capacity; or an associate’s degree with three years of related experience, one year in a supervisory capacity; or a suitable combination of education and experience

Excellent oral and written communication skills

Demonstrated effective project management skills

Adherence to organizational policies, procedures, and management decisions

Experience supervising or coordinating others in a residential setting for developmental and intellectually disabled adults

Ability to respond adeptly and responsibly to site and division emergencies

Ability to safely transport individuals using agency and/or personal vehicles

A qualifying criminal background check, clean driving record, and a valid driver’s license

Current copies of all required health records and TB assessments

Why Join Our Team Come work in a rewarding and creative environment that encourages growth, collaboration, and community involvement. At People Incorporated you will find a path to endless opportunities and a rewarding career. We offer a supportive work environment, employee recognition program, professional development opportunities, and industry‑leading wages and a comprehensive benefit package.

Available Benefits

4 weeks accrued paid time off

11 paid holidays annually

Health insurance

Dental insurance

Vision insurance

403(b) savings plan

Wellness activities and initiatives

Medical and dependent care flexible account

Free life and long‑term disability insurance

Short‑term disability insurance

Discounts through LifeMart (movie and theme park tickets, savings on T‑Mobile)

Employee assistance program

Fitness center on site

Discounts on auto, home, and renters insurance

Free financial planning and analysis

Public service student loan forgiveness program

Financial support with monthly student loan payments

Professional Development

Tuition assistance program

Financial support with monthly student loan payments

Reimbursement for CNA training and licensing

Free DDS certificate (Human Services)

Scholarship opportunities

Degree completion incentive

Equal Opportunity Employer People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal‑opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce is key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.

EOE

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