University of Arizona
Simulation Operations Specialist
University of Arizona, Tucson, Arizona, United States, 85718
Position Highlights
The College of Nursing Simulation Operations Specialist collaborates with the Simulation Innovations and Mentoring Services team to design, develop, implement, and maintain technology solutions to support the educational, operational, and research needs of the nursing simulation centers. Provides expertise in technology strategy, policies, plans, architecture, deployment, and maintenance of simulation center applications, simulation systems, and hardware infrastructure to ensure secure, reliable, and effective learning experiences. Additionally, supports end‑user services, including training and technical assistance, to optimize the integration of advanced simulation technologies in clinical education.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
Duties & Responsibilities Simulation Center Operations and Management
In collaboration with other members of the Simulation Team and under the direction of the Simulation Director, coordinate simulation center activities, manage resources, and optimize session planning through advanced scheduling and simulation management platforms (such as Elevate Healthcare Learning Space).
Oversee day‑to‑day operations of extended reality (XR) equipment, patient simulators, task trainers, and multimedia peripherals, including setup, configuration, and tear‑down.
Maintain and administer center management systems for recording, data collection, permissions, scheduling, event oversight, and AV coordination.
Establish and uphold policies and procedures for simulation equipment use, security, and maintenance, collaborating with UITS on network management, security, and disaster recovery.
Technical Support and Equipment Maintenance
Perform routine maintenance, audits, and troubleshooting for patient simulators, XR devices, AV systems, and associated multimedia peripherals.
Develop and execute preventative maintenance plans, including emergency repairs and coordination with vendors for repairs, upgrades, and loaner equipment.
Control patient simulators during training sessions, providing technical assistance to facilitators and learners.
Manage hardware/software upgrades, version control, compatibility, and security for all simulation equipment.
Simulation Team and Learner Support
Support simulation team, nursing faculty, and students by providing orientations, technical guidance, and specialized training in simulation technologies.
Collaborate with simulation and instructional design teams to maximize the use of simulation technology in curricula and research, creating innovative approaches and authentic learning experiences.
AV and Multimedia Support
Provide comprehensive AV support, managing live streaming, recording, video production, and multimedia system integration.
Partner with AV service providers for system tuning, repairs, and enhancements, ensuring optimal performance and readiness for simulation activities.
Oversee XR devices, ensuring VR and AR equipment is updated and fully functional.
Research and Development
Conduct research and evaluate advancements in medical simulation technologies, XR applications, and educational tools, recommending upgrades and new technology.
Develop and program complex simulation scenarios, including configuring manikins and standardized patient protocols.
Maintain a knowledge base of simulation technologies and document best practices for equipment use, troubleshooting, and integration.
Knowledge, Skills, and Abilities
Strong analytical and problem‑solving skills.
Solid leadership skills, initiative, and self‑direction.
Excellent written and verbal communication skills, the ability to plan, organize and coordinate operations in a fast‑paced, complex environment.
Superior organizational skills with an ability to work independently, with strong attention to detail.
Ability to establish, maintain, and sustain positive, professional working relationships internally and cross‑functionally.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.
Preferred Qualifications
Certified Healthcare Simulation Operations Specialists (CHSOS).
Master’s degree in computer sciences or related field.
Working knowledge of current human patient simulators and simulation/audiovisual platforms, including Laerdal and Elevate Healthcare.
1 year of experience in simulation operation/education/training, preferably with human patient simulator platforms and audiovisual equipment/operating software.
Experience with providing technical support in networking, computer hardware or software.
Experience in academic medicine, research, health sciences environment or higher education.
FLSA : Exempt
Full Time/Part Time : To be Determined
Number of Hours Worked per Week : 20 – 40
Job FTE : 0.50 – 1.0
Rate of Pay : $59,404 – $74,254 (salary at 1.0 full-time equivalency)
Benefits Eligible : Yes – Full Benefits
Kindly note: the university offers compensation growth opportunities within its career architecture. For more information, please review the Applicant Compensation Guide and the Total Rewards Calculator.
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Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
Duties & Responsibilities Simulation Center Operations and Management
In collaboration with other members of the Simulation Team and under the direction of the Simulation Director, coordinate simulation center activities, manage resources, and optimize session planning through advanced scheduling and simulation management platforms (such as Elevate Healthcare Learning Space).
Oversee day‑to‑day operations of extended reality (XR) equipment, patient simulators, task trainers, and multimedia peripherals, including setup, configuration, and tear‑down.
Maintain and administer center management systems for recording, data collection, permissions, scheduling, event oversight, and AV coordination.
Establish and uphold policies and procedures for simulation equipment use, security, and maintenance, collaborating with UITS on network management, security, and disaster recovery.
Technical Support and Equipment Maintenance
Perform routine maintenance, audits, and troubleshooting for patient simulators, XR devices, AV systems, and associated multimedia peripherals.
Develop and execute preventative maintenance plans, including emergency repairs and coordination with vendors for repairs, upgrades, and loaner equipment.
Control patient simulators during training sessions, providing technical assistance to facilitators and learners.
Manage hardware/software upgrades, version control, compatibility, and security for all simulation equipment.
Simulation Team and Learner Support
Support simulation team, nursing faculty, and students by providing orientations, technical guidance, and specialized training in simulation technologies.
Collaborate with simulation and instructional design teams to maximize the use of simulation technology in curricula and research, creating innovative approaches and authentic learning experiences.
AV and Multimedia Support
Provide comprehensive AV support, managing live streaming, recording, video production, and multimedia system integration.
Partner with AV service providers for system tuning, repairs, and enhancements, ensuring optimal performance and readiness for simulation activities.
Oversee XR devices, ensuring VR and AR equipment is updated and fully functional.
Research and Development
Conduct research and evaluate advancements in medical simulation technologies, XR applications, and educational tools, recommending upgrades and new technology.
Develop and program complex simulation scenarios, including configuring manikins and standardized patient protocols.
Maintain a knowledge base of simulation technologies and document best practices for equipment use, troubleshooting, and integration.
Knowledge, Skills, and Abilities
Strong analytical and problem‑solving skills.
Solid leadership skills, initiative, and self‑direction.
Excellent written and verbal communication skills, the ability to plan, organize and coordinate operations in a fast‑paced, complex environment.
Superior organizational skills with an ability to work independently, with strong attention to detail.
Ability to establish, maintain, and sustain positive, professional working relationships internally and cross‑functionally.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.
Preferred Qualifications
Certified Healthcare Simulation Operations Specialists (CHSOS).
Master’s degree in computer sciences or related field.
Working knowledge of current human patient simulators and simulation/audiovisual platforms, including Laerdal and Elevate Healthcare.
1 year of experience in simulation operation/education/training, preferably with human patient simulator platforms and audiovisual equipment/operating software.
Experience with providing technical support in networking, computer hardware or software.
Experience in academic medicine, research, health sciences environment or higher education.
FLSA : Exempt
Full Time/Part Time : To be Determined
Number of Hours Worked per Week : 20 – 40
Job FTE : 0.50 – 1.0
Rate of Pay : $59,404 – $74,254 (salary at 1.0 full-time equivalency)
Benefits Eligible : Yes – Full Benefits
Kindly note: the university offers compensation growth opportunities within its career architecture. For more information, please review the Applicant Compensation Guide and the Total Rewards Calculator.
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