Cencora
About Cencora
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Overview Under the guidance of the Vice President of Portfolio Strategy, Infusion, you will have the unique opportunity to drive innovation, leverage your expertise to optimize revenue performance for our health system customers, and shape the future by playing a key role in defining the direction of our product portfolio and influencing the culture of our expanding team. Knowledge of national and regional payer policies, coding, and government payers will be invaluable as we strive to enhance our customer engagements and deliver exceptional results.
Responsibilities
Lead RCM engagements, assessing existing programs and identifying enhancement opportunities through data‑driven KPI assessments.
Spot inefficiencies in current procedures and recommend actionable enhancements, building recommendation reports with supporting timelines for execution.
Oversee program improvements identified and drive change management at organizations to realize greater revenue.
Develop reimbursement training content and facilitate education of customer employees.
Maintain knowledge of CRM tools used by customers in the reimbursement process.
Manage escalation pathways for complex reimbursement cases.
Start as an individual contributor working alongside teammates with potential to manage a team as we scale.
Work with internal leadership and external partners to identify new strategies and business opportunities based on customer needs.
Develop a toolkit to scale customer engagements and enhance deliverables, including best practices documentation and SOPs.
Track payer trends and challenges, creating resources to support customer‑specific strategies.
Represent Cencora at conferences and generate commercial activity.
Assist in customer proposal development and finalist meetings.
Willingness to travel up to 40%.
Education & Experience
Bachelor’s degree in a related field preferred.
5+ years in infusion billing, reimbursement, and/or payer contracting.
Experience in pharmaceutical supply chain or healthcare reimbursement.
Familiarity with industry EMR, CRM and RCM software platforms (e.g., CareTend, Brightree, Epic).
Previous consulting experience preferred.
Skills & Knowledge
Understanding of medication reimbursement, patient assistance programs, and CRM system functionality.
Knowledge of billing best practices in home infusion and infusion suites; infusion clinic (buy‑and‑bill) preferred.
Open to challenges and committed to continuous improvement.
Strong relationship‑building skills to effectively build customer relationships.
Comfortable with ambiguity; able to act independently and seek guidance as needed.
Well‑organized with the ability to manage multiple customer engagements.
Strong analytical and problem‑solving skills, familiarity with accounting and financial metrics.
Effective oral and written communication skills.
Proficient in computer use and knowledgeable in Microsoft Office.
Compensation $124,000 – 190,850 (National average for this role; may vary by location.)
This salary range reflects a national average; ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Benefits We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to medical, dental, and vision care, we also provide a comprehensive suite of benefits focused on physical, emotional, financial, and social wellness, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, paid caregiver leave, training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.
Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions, and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process. If you wish to request an accommodation, please call 888.692.2272 or email hrsc@cencora.com. Requests for non‑accommodation purposes will not be returned.
Location / Employment Details Location: United, PA
Seniority level: Mid‑Senior level
Employment type: Full‑time
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Job Overview Under the guidance of the Vice President of Portfolio Strategy, Infusion, you will have the unique opportunity to drive innovation, leverage your expertise to optimize revenue performance for our health system customers, and shape the future by playing a key role in defining the direction of our product portfolio and influencing the culture of our expanding team. Knowledge of national and regional payer policies, coding, and government payers will be invaluable as we strive to enhance our customer engagements and deliver exceptional results.
Responsibilities
Lead RCM engagements, assessing existing programs and identifying enhancement opportunities through data‑driven KPI assessments.
Spot inefficiencies in current procedures and recommend actionable enhancements, building recommendation reports with supporting timelines for execution.
Oversee program improvements identified and drive change management at organizations to realize greater revenue.
Develop reimbursement training content and facilitate education of customer employees.
Maintain knowledge of CRM tools used by customers in the reimbursement process.
Manage escalation pathways for complex reimbursement cases.
Start as an individual contributor working alongside teammates with potential to manage a team as we scale.
Work with internal leadership and external partners to identify new strategies and business opportunities based on customer needs.
Develop a toolkit to scale customer engagements and enhance deliverables, including best practices documentation and SOPs.
Track payer trends and challenges, creating resources to support customer‑specific strategies.
Represent Cencora at conferences and generate commercial activity.
Assist in customer proposal development and finalist meetings.
Willingness to travel up to 40%.
Education & Experience
Bachelor’s degree in a related field preferred.
5+ years in infusion billing, reimbursement, and/or payer contracting.
Experience in pharmaceutical supply chain or healthcare reimbursement.
Familiarity with industry EMR, CRM and RCM software platforms (e.g., CareTend, Brightree, Epic).
Previous consulting experience preferred.
Skills & Knowledge
Understanding of medication reimbursement, patient assistance programs, and CRM system functionality.
Knowledge of billing best practices in home infusion and infusion suites; infusion clinic (buy‑and‑bill) preferred.
Open to challenges and committed to continuous improvement.
Strong relationship‑building skills to effectively build customer relationships.
Comfortable with ambiguity; able to act independently and seek guidance as needed.
Well‑organized with the ability to manage multiple customer engagements.
Strong analytical and problem‑solving skills, familiarity with accounting and financial metrics.
Effective oral and written communication skills.
Proficient in computer use and knowledgeable in Microsoft Office.
Compensation $124,000 – 190,850 (National average for this role; may vary by location.)
This salary range reflects a national average; ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Benefits We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to medical, dental, and vision care, we also provide a comprehensive suite of benefits focused on physical, emotional, financial, and social wellness, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, paid caregiver leave, training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.
Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions, and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process. If you wish to request an accommodation, please call 888.692.2272 or email hrsc@cencora.com. Requests for non‑accommodation purposes will not be returned.
Location / Employment Details Location: United, PA
Seniority level: Mid‑Senior level
Employment type: Full‑time
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