ITSM Process Specialist II — Drive Service Excellence

A leading tire and wheel retailer in Scottsdale, AZ, seeks an IT Service Management Process Specialist II to develop ITSM processes and support the associated software product. The ideal candidate will have at least three years of IT experience and knowledge of ITSM processes. Responsibilities include leading training, creating documentation, and ensuring alignment with IT standards. This full-time role offers a Monday-to-Friday schedule, with occasional weekend hours needed. #J-18808-Ljbffr