JDA Software
Software Engineer II - ServiceNow Developer & ITSM
JDA Software, Scottsdale, Arizona, us, 85261
Software Engineer II - ServiceNow Developer & ITSM page is loaded## Software Engineer II - ServiceNow Developer & ITSMlocations:
Bangaloretime type:
Full timeposted on:
Posted Todayjob requisition id:
254626**Scope:*** The ServiceNow team collaborates with business and IT stakeholders to deliver reliable, scalable, and innovative ServiceNow solutions.
This role focuses on hands-on development, customization, and platform enhancements across ITSM and related modules.* The ideal candidate will contribute to solution design, scripting, integration, and platform optimization while learning and growing under senior guidance.**Technical Environment:*** **ServiceNow Platform:** ITSM, CSM (basic), CMDB* **Scripting & Development:** JavaScript, Glide scripting, Client & Server scripts, UI policies, Business Rules* **Integrations:** REST, SOAP, IntegrationHub, Flow Designer* **Platform Components:** Notifications, ACLs, Service Catalog, Forms, UI Builder (basic)* **DevOps/Agile:** Update Sets, ATF (basic), Agile Methodology**What You’ll Do:****Develop & Deliver*** Design, develop, and configure solutions across ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.).* Customize forms, workflows, business rules, client scripts, UI policies, and notifications using JavaScript and Glide APIs.* Build and support integrations with enterprise systems via REST/SOAP APIs and Flow Designer.* Configure and manage notifications, email templates, and triggers.* Develop and maintain Access Control Lists (ACLs) for secure access control.* Support CMDB maintenance, data imports, and discovery-related tasks.**Collaborate & Support*** Work with functional and technical teams to understand requirements and deliver optimized solutions.* Assist in testing, troubleshooting, and resolving platform-related issues.* Participate in platform upgrades, releases, and performance tuning.* Contribute to documentation and adherence to coding best practices.**What We Are Looking For:*** **Experience:** 2-4 years of hands-on ServiceNow development experience.* **Core Skills:** ITSM configuration, JavaScript scripting, Glide API, Flow Designer, and IntegrationHub.* **Integration Experience:** REST/SOAP APIs and related authentication mechanisms.* **Security:** Experience with ACLs, roles, and platform security.* **Notifications:** Proficiency in creating and managing triggers and templates.* **Modules Exposure:** Working knowledge of CMDB or CSM modules.* **Platform Understanding:** Awareness of ServiceNow architecture, data model, and update set migration.* Certifications: ServiceNow CSA preferred (CIS–ITSM is a plus).**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr
Bangaloretime type:
Full timeposted on:
Posted Todayjob requisition id:
254626**Scope:*** The ServiceNow team collaborates with business and IT stakeholders to deliver reliable, scalable, and innovative ServiceNow solutions.
This role focuses on hands-on development, customization, and platform enhancements across ITSM and related modules.* The ideal candidate will contribute to solution design, scripting, integration, and platform optimization while learning and growing under senior guidance.**Technical Environment:*** **ServiceNow Platform:** ITSM, CSM (basic), CMDB* **Scripting & Development:** JavaScript, Glide scripting, Client & Server scripts, UI policies, Business Rules* **Integrations:** REST, SOAP, IntegrationHub, Flow Designer* **Platform Components:** Notifications, ACLs, Service Catalog, Forms, UI Builder (basic)* **DevOps/Agile:** Update Sets, ATF (basic), Agile Methodology**What You’ll Do:****Develop & Deliver*** Design, develop, and configure solutions across ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.).* Customize forms, workflows, business rules, client scripts, UI policies, and notifications using JavaScript and Glide APIs.* Build and support integrations with enterprise systems via REST/SOAP APIs and Flow Designer.* Configure and manage notifications, email templates, and triggers.* Develop and maintain Access Control Lists (ACLs) for secure access control.* Support CMDB maintenance, data imports, and discovery-related tasks.**Collaborate & Support*** Work with functional and technical teams to understand requirements and deliver optimized solutions.* Assist in testing, troubleshooting, and resolving platform-related issues.* Participate in platform upgrades, releases, and performance tuning.* Contribute to documentation and adherence to coding best practices.**What We Are Looking For:*** **Experience:** 2-4 years of hands-on ServiceNow development experience.* **Core Skills:** ITSM configuration, JavaScript scripting, Glide API, Flow Designer, and IntegrationHub.* **Integration Experience:** REST/SOAP APIs and related authentication mechanisms.* **Security:** Experience with ACLs, roles, and platform security.* **Notifications:** Proficiency in creating and managing triggers and templates.* **Modules Exposure:** Working knowledge of CMDB or CSM modules.* **Platform Understanding:** Awareness of ServiceNow architecture, data model, and update set migration.* Certifications: ServiceNow CSA preferred (CIS–ITSM is a plus).**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr