Senior Business Analyst - Contact Center Transformation

A leading IT consulting firm in Cincinnati is seeking a Sr. Business Analyst with at least 7+ years of experience specifically in Contact Center projects. The ideal candidate will have strong collaboration skills and experience in both Agile and Waterfall methodologies. Responsibilities include planning business analysis activities, eliciting requirements, and ensuring alignment with stakeholders. Competitive benefits are offered in a dynamic work environment. #J-18808-Ljbffr