Sodexo is hiring: Airline Lounges General Manager (Chicago) in Chicago

Overview

Sodexo Live!'s Airport Lounge Segment is seeking a General Manager for the Polish Airlines Lounge at O'hare International Airport in Chicago, IL. This premium lounge provides a dedicated space for elite passengers to relax, rejuvenate and enjoy food from the buffet or beverages from the full-service bar. We are looking for a dynamic and energetic manager focused on elevating guest experience.

Responsibilities

• Oversee daily food operations and deliver a high-quality product.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships.
• Motivate, coach, mentor and develop frontline staff; manage daily service operations.
• Ensure Sodexo standards, including compliance with company food and physical safety programs.
• Maintain responsibility for Profit and Loss, inventory and fiscal management of the lounge as a standalone business.

Qualifications & Requirements

• Minimum Education: Bachelors Degree or equivalent experience.
• Minimum Management Experience: 5 years.
• Minimum Functional Experience: 5 years.
• Strong leadership skills, ability to work collaboratively with all levels of the organization.
• Experience in a UNION environment preferred.
• Experience in premium or high-volume hospitality/dining settings preferred.

What We Offer

• Compensation is fair and equitable, based on education level and relevant experience.
• Salary offers based on criteria such as experience, skills, education, and training.
• Comprehensive benefits package may include medical, dental, vision care and wellness programs.
• 401(k) Plan with matching contributions.
• Paid Time Off and company holidays.
• Career growth opportunities and tuition reimbursement.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We provide a range of integrated solutions worldwide, including food service, catering and facilities management, to deliver memorable experiences for customers and employees alike.

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