Mac IT Support/Technician (Indianapolis) Job at Hire IT People, Inc in Indianapo

Job Title: Mac IT Support Technician

Location: Indianapolis, IN 46241 (Onsite)

Duration: Long term contract

Job Description:

• Provide day-to-day technical support for Mac laptops and desktops .
• Assist users with login issues, software errors, and basic troubleshooting.
• Install and update macOS and standard software applications.
• Set up and configure new Mac devices for employees.
• Support basic network connectivity (Wi-Fi, VPN) and printing issues.
• Log and track user requests using IT ticketing tools.
• Perform regular checks to ensure Mac devices are compliant with company policies.
• Help manage user accounts and access permissions.
• Maintain records of assigned devices and accessories.
• Follow guidance from senior technicians and escalate issues as needed.