K-12 SaaS Support Analyst

A leading public sector solutions firm in Pierre, South Dakota is seeking a support desk agent to manage requests in a fast-paced environment. The role involves interacting with customers through the Zendesk support platform and providing excellent service while addressing customer tickets. Ideal candidates will have at least 3 years of experience in SaaS support, exceptional communication skills, and a background in K-12 education. Compensation ranges from $55,500 to $68,400, with comprehensive benefits. #J-18808-Ljbffr