Public Consulting Group
A leading public sector solutions firm in Boise, Idaho, seeks a support desk agent to manage customer requests in a fast-paced environment. The role involves interacting with customers through the Zendesk support platform, providing excellent customer service, and resolving software-related issues. Ideal candidates should have a degree, 3+ years of experience in SaaS support, and strong communication skills. Compensation ranges from $55,500 to $68,400, with various benefits offered.
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