Executive Assistant Job at Allstate Insurance Agency - Huma Faheem in New York

Benefits

• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

About the Role: Our Allstate Insurance agency is looking for a sharp, tech-savvy, highly organized Executive Assistant to support the Agency Owner directly. This is not a basic receptionist role — you will be the owner’s go-to person for keeping the office running smoothly, managing priorities, supporting customer operations, and helping streamline workflows.

If you’re the type who loves having your hands in many moving parts, enjoys solving problems, and can keep someone’s day organized, this role is for you.

You’ll get hands-on exposure to the insurance industry and work directly with the agency owner. You’ll learn the inner workings of claims, customer retention, operations, and agency growth — while playing a critical part in keeping the business organized and moving forward.

This is a role for someone who wants responsibility, variety, and the chance to grow into a more advanced position over time. To start with this role is part-time with transition to a full-time position within a 12-18 month period.

What You’ll Do

• Serve as the Executive Assistant to the Agency Owner
• Manage the owner’s calendar, reminders, daily schedule, and follow-ups
• Handle claims support (intake, updates, documentation — no license required)
• Support retention efforts: renewal follow-ups, cancellation audits, and client outreach
• Provide customer service support: payments, documentation, ID cards, updates
• Maintain CRM accuracy and digital client files
• Run research tasks (process improvements, market info, vendor contacts, etc.)
• Handle chat support with carriers and vendors to resolve client issues
• Keep the office organized, stocked, and running efficiently
• Over time, assist producers with administrative tasks as the agency grows

What We’re Looking For

• Strong administrative or executive assistant background
• Tech-savvy; quick to learn software and insurance systems
• Excellent communication and organization skills
• Detail-oriented, reliable, and calm under pressureAble to manage multiple tasks and keep the owner on track
• Professional, polished, and dependable
• Must be in-office with reliable transportation

Bonus Points

• Experience in insurance, financial services, or professional offices
• Bilingual skills
• Natural problem-solver who enjoys taking initiative

Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, gender, age, disability, veteran status, or any other protected status. Accommodations are available upon request.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.