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MGM Resorts International

Front Desk Representative - Borgata

MGM Resorts International, Bogata, Texas, United States, 75417

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THE JOB As a Part time Front Desk Representative at Borgata, you will warmly welcome our guests and, by understanding their unique stories and needs, take ownership of their experience. Your dedication will help create WOW moments and lasting memories that they will cherish long after their stay with us.

THE DAY-TO-DAY

Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics

Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs

Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests

Partner with Housekeeping and other related departments to meet guest expectations and special requests

Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures

Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish

Perform other job-related duties as requested

THE IDEAL CANDIDATE

High School Diploma or GED required

6+ Months of cash handling experience preferred

Required to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS

Free meals in our employee dining room

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free parking on shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14611

PAY RATE The rate for this role is:

$17.00

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to

JOIN THE SHOW

? Apply today!

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