Bowman Williams
System Administrator (Partial WFH / MSP) (New York)
Bowman Williams, New York, New York, United States, 10261
We are a cybersecurity forward Managed Service Provider with a culture built on autonomy, trust, and technical excellence. The team supports a diverse client base and invests heavily in learning with ongoing paid training, no PTO tracking, and a $1,000 home office setup credit.
We are hiring a System Administrator with MSP experience to support clients across Mac and Windows environments. This is a hybrid WFH rle with occasional onsite visits in Manhattan when needed. If you are a curious self starter who enjoys solving problems without hand holding and communicating calmly with end users, this is a strong fit.
What You Will Do Provide remote support with occasional onsite support in Manhattan Support Mac and Windows users across laptops, desktops, mobile devices, and peripherals Troubleshoot Microsoft 365, Google Workspace, printing, and networking issues Set up new workstations, perform upgrades, and configure cloud services Assist with light project work including network setups, server deployments, and VoIP migrations Communicate clearly and empathetically with end users under pressure Create and maintain documentation to improve resolution speed and knowledge sharing
What You Bring Previous MSP experience supporting multiple client environments Professional experience supporting both macOS and Windows Strong troubleshooting skills across endpoints, Microsoft 365, and basic to intermediate networking Great client facing communication and customer service skills Self managed and able to prioritize your own workload Commutable to Manhattan
Location, Pay, and Benefits Partial WFH schedule $70,000 to $80,000 base salary $1,000 home office setup credit Company provided computer Unlimited PTO Paid training and certification support 401k with employer contribution and immediate vesting Medical plan options including HSA option Short term and long term disability Life and supplemental coverage options Flexible parental leave
We are hiring a System Administrator with MSP experience to support clients across Mac and Windows environments. This is a hybrid WFH rle with occasional onsite visits in Manhattan when needed. If you are a curious self starter who enjoys solving problems without hand holding and communicating calmly with end users, this is a strong fit.
What You Will Do Provide remote support with occasional onsite support in Manhattan Support Mac and Windows users across laptops, desktops, mobile devices, and peripherals Troubleshoot Microsoft 365, Google Workspace, printing, and networking issues Set up new workstations, perform upgrades, and configure cloud services Assist with light project work including network setups, server deployments, and VoIP migrations Communicate clearly and empathetically with end users under pressure Create and maintain documentation to improve resolution speed and knowledge sharing
What You Bring Previous MSP experience supporting multiple client environments Professional experience supporting both macOS and Windows Strong troubleshooting skills across endpoints, Microsoft 365, and basic to intermediate networking Great client facing communication and customer service skills Self managed and able to prioritize your own workload Commutable to Manhattan
Location, Pay, and Benefits Partial WFH schedule $70,000 to $80,000 base salary $1,000 home office setup credit Company provided computer Unlimited PTO Paid training and certification support 401k with employer contribution and immediate vesting Medical plan options including HSA option Short term and long term disability Life and supplemental coverage options Flexible parental leave