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Bowman Williams

System Engineer (Hybrid WFH / MSP)

Bowman Williams, New York, New York, us, 10261

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Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a fast growing Managed Service Provider supporting clients across critical industries with a culture built around accountability, responsiveness, and client care.

We are hiring a

System Engineer

with MSP experience who enjoys deep troubleshooting and also wants consistent project exposure while working closely with a high performing team.

This is a hybrid role that blends escalation ownership with project delivery. You will handle higher level support issues while also driving client projects like onboarding, migrations, and infrastructure improvements.

Responsibilities

Serve as the Level 2.5 escalation point across servers, networking, cloud, and security

Own and deliver projects such as Microsoft 365 migrations, onboarding for new clients, server and firewall deployments, and workstation rollouts

Troubleshoot complex issues across Windows Server, Active Directory, Microsoft 365, Intune, and VoIP

Perform proactive maintenance including patching, monitoring, and system optimization

Implement and support security controls such as EDR, MFA, and encryption

Conduct network and security reviews and help remediate risk

Manage work in ConnectWise with clear documentation, time entry, and client ready updates

Qualifications

MSP experience supporting multiple client environments

Strong Windows Server and Active Directory skills

Solid networking skills including firewalls, switching, wireless, DNS, and DHCP

Experience with SonicWall, Fortinet, or similar firewalls

Experience with virtualization using VMware and/or Hyper‑V and backup solutions

Strong communication, organization, and documentation habits

Must have a car for occasional local onsite visits

Pay and Benefits

$100,000 to $110,000

Medical, dental, vision, and life insurance

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

Industries IT Services and IT Consulting

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