Nando's PERi-PERi North America
Facilities Coordinator
Nando's PERi-PERi North America, Washington, District of Columbia, us, 20022
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Who We Are Nando’s Peri‑Peri USA is a growing restaurant group currently seeking to add a full‑time Facilities Coordinator to our Restaurant Support team. Known best for our marinated and flame‑grilled chicken, our casual and culturally diverse company has deep roots as a global brand originating in South Africa.
Facilities Coordinator, Nando’s USA The Facilities Coordinator plays a vital role in supporting the Facilities team by managing service requests from restaurants through the CMMS platform, EcoTrak. This role ensures timely resolution of maintenance issues, accurate vendor onboarding, and smooth coordination between restaurant operations, vendors, landlords, and internal stakeholders. The Facilities Coordinator also assists with reporting, budgeting, inventory management, and project tracking to maintain operational excellence across all Nando’s locations.
This is a very comprehensive role requiring strong organizational skills, attention to detail, and the ability to thrive in a fast‑paced, ever‑changing environment.
About The Role The role supports service requests, vendor onboarding, reporting, budgeting, inventory management, and project tracking. It requires strong organization, attention to detail, and the ability to manage multiple priorities.
NANDO’S VISION At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi‑PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers’ needs -and endures over time through genuinely putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.
Key Responsibilities EcoTrak CMMS Management Serve as the primary owner and expert of the EcoTrak system for Nando’s. Ensure all vendors have signed terms and conditions uploaded into the system in accordance with the internal SOP Maintain current pricing structures for each vendor within EcoTrak and update rate cards as needed Onboard new vendors, upload all required documentation, and track pending invitations. Monitor and follow up on unaccepted or declined work orders, vendor requests for work order NTE, invoices pending approval beyond expected timelines, proposal submissions from vendors, and push system momentum by identifying and resolving bottlenecks. Train with EcoTrak account manager to gain full administrative capabilities and implement requested changes.
Communication & Stakeholder Support Act as a liaison between restaurant operations, vendors, landlords, and the Facilities team. Respond to inquiries and resolve issues from internal teams and external partners. Provide landlords with documentation of services performed upon request. Not afraid to challenge stakeholders to get answers or move progress forward. Attend per-period Capital & R&M team meetings with accounting to review site-level expenses, ensure proper coding to planned or unplanned capital, and help answer the “why” behind each cost.
Reporting & Documentation Assist the Facilities team with gathering budget data, preparing reports, and maintaining documentation. Set up and maintain a weekly‑updated open projects list in collaboration with the Facilities team for distribution to Nando’s leadership.
Inventory & Toolkit Management Manage the district toolkit inventory, ensuring items are replenished and correctly billed to the appropriate locations. Track and manage inventory stored at off‑site warehouses in coordination with Operations and Facilities.
Preventative Maintenance Coordination Support the setup of preventative maintenance schedules. Secure signed contracts and service agreements from vendors, including pricing. Track work order timing, completion status, and receipt of supporting documentation.
Administrative Support Assist with invoice processing, vendor onboarding, and general administrative tasks. Perform follow‑ups and special assignments as requested by the Facilities team.
Pay Range & Benefits $65,000‑$70,000 401k and matching Comprehensive Health Care Plan Options Wellness Reimbursement Technology Reimbursement
Work Environment This role may be considered for hybrid/remote option depending on business needs and candidate location. Occasional visits to restaurant locations or warehouses may be required. Standard business hours with flexibility to respond to urgent requests as needed.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Restaurants
Nando’s Restaurant Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Get AI‑powered advice on this job and more exclusive features.
Who We Are Nando’s Peri‑Peri USA is a growing restaurant group currently seeking to add a full‑time Facilities Coordinator to our Restaurant Support team. Known best for our marinated and flame‑grilled chicken, our casual and culturally diverse company has deep roots as a global brand originating in South Africa.
Facilities Coordinator, Nando’s USA The Facilities Coordinator plays a vital role in supporting the Facilities team by managing service requests from restaurants through the CMMS platform, EcoTrak. This role ensures timely resolution of maintenance issues, accurate vendor onboarding, and smooth coordination between restaurant operations, vendors, landlords, and internal stakeholders. The Facilities Coordinator also assists with reporting, budgeting, inventory management, and project tracking to maintain operational excellence across all Nando’s locations.
This is a very comprehensive role requiring strong organizational skills, attention to detail, and the ability to thrive in a fast‑paced, ever‑changing environment.
About The Role The role supports service requests, vendor onboarding, reporting, budgeting, inventory management, and project tracking. It requires strong organization, attention to detail, and the ability to manage multiple priorities.
NANDO’S VISION At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi‑PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers’ needs -and endures over time through genuinely putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.
Key Responsibilities EcoTrak CMMS Management Serve as the primary owner and expert of the EcoTrak system for Nando’s. Ensure all vendors have signed terms and conditions uploaded into the system in accordance with the internal SOP Maintain current pricing structures for each vendor within EcoTrak and update rate cards as needed Onboard new vendors, upload all required documentation, and track pending invitations. Monitor and follow up on unaccepted or declined work orders, vendor requests for work order NTE, invoices pending approval beyond expected timelines, proposal submissions from vendors, and push system momentum by identifying and resolving bottlenecks. Train with EcoTrak account manager to gain full administrative capabilities and implement requested changes.
Communication & Stakeholder Support Act as a liaison between restaurant operations, vendors, landlords, and the Facilities team. Respond to inquiries and resolve issues from internal teams and external partners. Provide landlords with documentation of services performed upon request. Not afraid to challenge stakeholders to get answers or move progress forward. Attend per-period Capital & R&M team meetings with accounting to review site-level expenses, ensure proper coding to planned or unplanned capital, and help answer the “why” behind each cost.
Reporting & Documentation Assist the Facilities team with gathering budget data, preparing reports, and maintaining documentation. Set up and maintain a weekly‑updated open projects list in collaboration with the Facilities team for distribution to Nando’s leadership.
Inventory & Toolkit Management Manage the district toolkit inventory, ensuring items are replenished and correctly billed to the appropriate locations. Track and manage inventory stored at off‑site warehouses in coordination with Operations and Facilities.
Preventative Maintenance Coordination Support the setup of preventative maintenance schedules. Secure signed contracts and service agreements from vendors, including pricing. Track work order timing, completion status, and receipt of supporting documentation.
Administrative Support Assist with invoice processing, vendor onboarding, and general administrative tasks. Perform follow‑ups and special assignments as requested by the Facilities team.
Pay Range & Benefits $65,000‑$70,000 401k and matching Comprehensive Health Care Plan Options Wellness Reimbursement Technology Reimbursement
Work Environment This role may be considered for hybrid/remote option depending on business needs and candidate location. Occasional visits to restaurant locations or warehouses may be required. Standard business hours with flexibility to respond to urgent requests as needed.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Restaurants
Nando’s Restaurant Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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